Customer Service Representative (Current Employee) – Mississauga, ON – 8 February 2018
You get good benefits but if you're part time you can only get them after 2 years and full time 6 months I believe. Management sucks and not enough people working shifts, constant complaints from costumers about no assistance provided by employees but management still doesn't do anything about it. Management complains about employees not doing anything but standing around and just chatting when managers do the exact same thing but rather than doing it out on the floor- they do it in the back where they're not seen for their entire shift. Customers make inappropriate comments to you and feel like its okay and theres nothing employees can do about it.
SALES REPRESENTATIVE (Former Employee) – Markham, ON – 11 October 2017
My first job out of high-school. lasted for three years with me and i learned almost everything the store has to offer. memorized item locations and proper use. taught other coworkers what i have learned.
Got along with the Leadership Team, as well as my fellow coworkers at the time I was around. As long as you have the right attitude, work ethic, enthusiasm, give fair feedback about day-to-day operations around the store, and drive to fulfil the company's Royal Service model, they treat you like gold.
Starting wage is higher than just about any retail job.
Evening Shipping/Receiving (Former Employee) – Edmonton, AB – 3 September 2017
I feel that you work your a** off for nothing. Very poor pay, people are awesome only the people that you work with, management is poor! Again its a company that serves customers and a lot of the customers understand you and then again you get the Aholes too.
Positive workplace with terrible management and leaders
Night receiver (Former Employee) – Calgary, AB – 25 August 2017
If you've applied for the night receiver stock position, prepare yourself for a gruesome experience. Princess auto north location was probably the worst experience I've had and personally I think they wanted me out soon as possible. Don't get me wrong the co workers were great but managements expectations for 13 per hour was pure disgustingly off the roof. I mean, if you see yourself making 13-16 per hour for the rest of your life stocking shelves then this place is for you. Ha. Don't get me wrong a jobs a job but management in the north location lack in decision making but then again they get paid trash.
Merchandiser (Current Employee) – Mississauga, ON – 21 August 2017
Princess Auto is like any other retail store minus the complexity of system. It is a fairly big store that tries to run a system of a small store. E.G no planogram, items have no permanent location hence workers will have to figure out and manage how and where to place received products from the warehouse. It goes without saying, tracking an item can end up becoming a pain if its not a promo item.
Management are often selected from the ranks. They are not what you would call a seasoned manager but some may have a talent for it. It is a hit and miss, some can lead, some cannot. Politics may be involved but if you are a lowly member, it may not be a problem for you.
On a team member level, you may find camaraderie. As for the management, you better be good at sucking up cause you will have to play ball.
The hardest part of the job, like any other retail store, are the customers if they chose to make your life hard for you. Otherwise, it can be the management as the store runs with multiple leaders that may tell you different things for the same thing which can have you changing something over and over again.
On a good day, you may be able to enjoy the job when you meet interesting people in-store and build a good rapport with your colleagues.
Cashier/Customer Service (Former Employee) – Edmonton, AB – 2 August 2017
The only real complaint I have is that guests that come to princess auto sometimes have a tendency to act like royalty due to the motto 'no sale is final until you're satisfied'. Oh that and my training was warehouse when my job was sales rep.
Team Member (Former Employee) – Brandon, MB – 23 July 2017
it was a wonderful job. the people i got to work with were amazing and knew a lot about what they were doing. the hours were great while i was in school and they included everyone in the company events.
A Great place to start and advance a career in customer service.
Team Leader (Former Employee) – Calgary, AB – 13 July 2017
A Great place to start and advance a career in customer service. Customer service skills are highly promoted and honed as well as the ability to multitask and work productively alongside a team always striving for excellence.
A Workplace with Great Coworkers, but Harsh Expectations.
Night Receiver (Current Employee) – Calgary, AB – 12 July 2017
Princess Auto is great if you like meeting new people and creating new friendships. The team there is wonderful and friendly. But when compared to most retail jobs, the level of expectations and required hard work is much much higher. New team members are thrown to the wolves with little to no training and are expected to perform at the same level as somebody who has been working there for a few years. Having expectations is totally okay, but if you don't know what the expectations are then how are you supposed to do your job well?
Sales Associate (Current Employee) – Prince George, BC – 4 July 2017
If the feeling at home office in Winnipeg extended to retail stores, this would be a great place to work.Very poor upper management.Lots of favoritism overlooking seasoned employees.Bullying abusive store manager
Sale Associate (Former Employee) – Brampton, ON – 8 June 2017
Great management with a friendly and productive workplace. A typical day at work would consist of aiding customers, keeping aisles clean, and checking for returns.I learned how to effectively communicate and work in groups, and how to assist customers. The hardest part was getting used to product information from every department. The most enjoyable part of the job was working with in small groups to complete a task such as restocking or putting back returns and helping customers.
hydraulic salesTeam member (Former Employee) – Moncton, NB – 7 June 2017
good company in general. Low wages to start depending which province you work in advancement depends on the store leader. they have profit sharing quarterly which is a nice bonus. Princess auto also does training in store as well as at home office, the training is a really good experience. Home office is great to deal with. Great health benefits for full time team members.
profit sharing, great training, great health benifits for full time team members