Register arriving guests and assign rooms. Take, cancel and change room reservations. Process telephone calls and wake-up calls. Provide information on hotel facilities and services. Process guests' departures. Calculate charges and receive payments. Balance cash. Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision.
Business Equipment and Computer Applications - Multi-line switchboard, Computerized reservation system, Basic computer skills, General office equipment, Internet browser.
Skills Required: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning