Personal Banking Representative (Former Employee) – Fredericton, NB – 21 May 2013
It was an inbound call centre for a virtual bank that offered personal lending and banking. They have an excellent training program, salary and benefits. I learned all about personal banking products and the managers were awesome. Some of the co-works didn't like that they worked at a call centre but they were not qualified to do anything else. It was really an easy job to do, the hardest part of it was dealing with frustrated people, as expected.
President's Choice Financial is a good company for the right employee.
Financial Service Representative (Former Employee) – Saskatoon, SK – 25 July 2016
You take your provided-tablet to the grocery store and walk around the store asking people if they are interested in signing up for the store credit card scheme. I learned I have "the type of face that looks angry" when at rest and approaching customers seemed to frighten them away. Management was non-existent. I worked in the Saskatoon location but my manager was based out of Regina. He would never be around to do actual training. Each week I was scheduled for the entire week, then I would get a phone call or text telling me to not bother coming in for my shifts so I was only working one day per week which was not really worth my time. There are no co-workers, and we are employed by contract by the parent company of the supermarket and therefore are not part of the store's team at all. It was a fine arrangement which caused no problems. The hardest part of the job is being on your feet all day and dealing with rejection when shoppers don't want to sign up for the credit card. They are in the store to shop for food, not sign up for stuff. The enjoyable part was working by myself and the store is a nice place to spend your time. This is a legitimate job (you apply online and get trained online and get shipped your equipment in the mail, it seemed suspicious to me at first but it is legitimate) for the right type of person. My demeanor frightened people away, others may have better luck.
Working by yourself
Shoppers are afraid of salesmen trying to sell them a credit card.
Personal Banking Representative (Former Employee) – Penticton, BC – 1 February 2016
i refuse to be sneaky and lie to people to get them to open an account. They call it targeting customers I call it preying on customers. It's a great job for people who don't care about anyone but themselves and the almighty dollar. Look out elderly people and people with English as a second language because that's who they go after first.
Personal Banking Representative (Current Employee) – Vancouver, BC – 12 June 2015
This is a ground level sales environment with lots excitements. You get to find various sales strategies to try on different customers everyday. Management is supportive to your needs and colleagues are encourage with each other everyday. Targets are hard to meet various by days and locations, however the pay out is good and it is not unachievable.
Personal Banking Representative (Former Employee) – Woodbridge, ON – 8 December 2014
Its a good job to start your career in banking sector. Proactive approach to people teaches you to handle rejection and motivate to work harder. But too much sales target pressure leads to unfair and unethical practices.
Great working shifts, less supervision, nice salary base
unnecessary pressure, poor management, internal politics, no appreciation and no growth prospects
Personal Banking Representative (Former Employee) – Orangeville, ON – 7 April 2014
Bonuses given only if you excel in THREE areas (spread yourself thin!). Expected to sell during my training period, without knowing what I was selling or how to enter accounts! Was left alone in a PCF banking pavilion for 16 days last December as a new employee just out of training (some shifts were 10 hours)! I excelled over 1,000% in a number of areas during my six weeks out of training, but was let go as my no-fee-bank--account sales placed me only mid-pack of my peers! VERY low pay for a lot of responsibility and accountability. HALF as much as I used to get selling furniture and appliances!! After being hired I didn't start for two MONTHS, then the hours were extended to 8 pm, I had to train in another city half the time, the sales targets were changed and I started with someone new as a boss. My ID didn't work for the first two weeks and I was criticized for not opening accounts. I have over 30 years in sales and was treated like I had just crawled out from under a rock. This position is for the young at heart who don't know good management if they've never had it
President's Choice provides a very efficient training program
Personal Banker (Former Employee) – North Vancouver, BC – 29 January 2013
I have developed knowledge and skill in terms of prospecting, advising, and educating customers regarding investment products such as deposit account services , checking, and savings and so on. And I like enjoyed the working environment, my manager and trainer were very professional and supportive.