Prairie Office Plus, Red Deer. AB
Prairie Office Plus has an opening for a Customer Service Representative. Successful applicants will play a key role in our efficient customer-facing team, ensuring that our customers always have their inquiries resolved professionally and promptly, and have an overall positive ordering experience.
Passionate about customer service, you’ll listen to customers’ needs and goals and offer guidance to steer them towards appropriate solutions. You will be attentive, positive and committed to clear communication.
You'll draw upon your over the phone sales and service experience, advising on products to our customers – including product recommendations, order taking, expected time of delivery and advising of back orders, account payments, and referring more complex needs to specific product specialists.
Demonstrated experience providing excellent customer service, professionalism and drive, exceptional communication skills and a proven ability to work as a member of a cohesive team, are essential.
If you are interested in working with a dynamic and successful team, please send your current CV and expression of interest to Sandra Farquharson.