Pros: working with minimal supervision as the department head, excellent functional support
Cons: the position is in little rock, ar and is not where i would like to be long-term
Customer Service Hub Manager for ~ 30 CSR's, Team Leads, and Supervisors for the US/CA Protective and Marine Coatings Division. Typical day involves managing time and attendance, domestic and export teams, training and development, project management, escalation management, monthly reporting and key performance indicators. Thoroughly enjoy this current position and company.