Polycom, Inc. Employee Reviews

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Great flexibility to work from home
Senior Product Marketing Manager (Current Employee) –  London, Greater London28 December 2016
Good interaction with partners across EMEA on a daily basis.

Very broad set of tasks ranging from day-to-day product marketing tasks

Very supportive colleagues and good management team, who encourage flexible working

Hardest part of the job is prioritising deliverables and "not dropping multiple spinning plates"

Most enjoyable part of the job is to see how collaboration technology becomes an indispensable business tool for companies
Pros
Flexible working
Cons
Uncertainty with Siris Capital acquisition
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Nice work flexibility
Senior Program Manager Leader (Current Employee) –  San Jose, CA20 December 2016
Manager is away, not interested in career development. In fact company is down sizing.

Many reorgs, almost once every 2 years. VPs come and go on regular intervals.

Very flexible, need to hold meetings early mornings and evenings with India and China teams. This is the best part.

Use of Polycom audio and video products when conducing these meetings.
Pros
Great flexibility
Cons
Teams mostly off-site, or in other countries
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Exciting to be on the cutting edge of technology
Resident Engineer (Former Employee) –  Houston, TX2 January 2017
Provided technical design and support documentation for best practices. Worked with Elite customers on phone to isolate problems and find solutions to existing issues. Develop test cases and work with developers on problems found in quality test.
Pros
Ability to grow and learn new technology
Cons
Lack of in house training
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What once was great now is not
Engineer (Former Employee) –  Austin, TX10 January 2017
Polycom used to be one of two dominant companies in the video- and audio-conferencing world, but has sadly lost ground in the growing collaborative marketplace. The exec staff rotates every 2-3 years, with each successive lot seemingly worse. For e-staff Polycom is an excellent place to put in 2-3 years for a golden parachute. Moreover, Polycom's HQ in California often seems disconnected with its various engineering development sites, and unclear strategic directions have not translated to relevant, market-disruptive products in years. Once a great place to work, Polycom is now a place that tries to be great but can't even guaranty long-term employment safety for its workers.
Pros
occasional onsite events, free snacks and coffee, work from home for some
Cons
always at risk for layoffs, disconnected exec staff, no clear onsite leadership
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Fun place to work at
Product/Developer Support Engineer (Former Employee) –  Andover, MA21 January 2017
Polycom makes video conferencing systems and is also involved in other audio visual solutions. Place is fun to work at with a challenging environment.
Pros
Freen drinks and lunch on Fridays
Cons
chances to move up are small
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Productive fast paced environment with lots of opportunity to learn
Sr. AV Design Engineer (Current Employee) –  Andover, MA19 August 2016
I have worked for Polycom for 10+ years now and i have to say i have enjoyed every minute i have been there from starting off as a tech support technician to now designing full custom AV solutions for our customers that incorporate a large variety of polycom equipment. the management at polycom encourages you to think outside of the box to develop solutions that will meet the customers needs. The culture at polycom is focus on making sure each employee is able to balance work and personal time more effectively.
Pros
Compensation, Health Benefits
Cons
lack of training
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Loved my job
Customer Service Support Specialist (Former Employee) –  Corvallis, OR23 January 2017
I have had the privilege to work for Polycom. I have met great people while working here. Worked for Manages Services . It really is a fast paced job as support is provided 24/7 to customers.
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Awesome company with great benefits
Database admin, knowledgebase analytics and admin (Former Employee) –  San Jose, CA17 July 2016
Polycom was a fantastic company to work for. The benefits and salary were very competitive and my department was a great team, where everyone worked together to provide the best possible customer service to our customers.We went through several challenges and changes, however we were often at the top of the Customer Service ratings for Silicon Valley.
Pros
Great work environment. Varied and challenging work. Great benefits
Cons
CEO was not always focussed on what was best for the employees, company layoffs often impacted the ability to do the job.
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No real direction
Managed Services CMC Engineer (Current Employee) –  Andover, MA13 February 2017
Lack of resources from management. Very unorganized.. Company has no direction. Low tech tools for network monitoring.
Pros
Benifits
Cons
Long hours with no appreciation foe employees
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Great technology & talented people
Program Director (Former Employee) –  Austin, TX11 December 2016
Great company with good technology. Talented people who want to do the right thing, but at times get slowed down by decisions that need to be made at higher levels.
Pros
Talented people
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Fun to work, Productive
Network Engineer Intern (Current Employee) –  Austin, TX17 October 2016
Work culture of Polycom is so grate. You don't feel you are working here, people are so supportive. Almost all department manager I know are very friendly and supportive. I am having best experience as working as Intern.
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Round Ped in Square hole philosophy
Immersive Studio Video Conference Support TSE (Former Employee) –  Corvallis, OR31 October 2016
DO it my way management style, not what makes good "Common Sense" to do to run a business. Values the $$$ over policy, procedures or customers needs.
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Productive and fun place to work
Sr. IT Engineer (Former Employee) –  Hyderabad, Andhra Pradesh3 October 2016
Full day will be daily meeting and discussions.
Learnt how to manage an entire project.
Management is friendly and co-workers are co-operative.
Pros
Work Culture
Cons
Growth
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coporate
Payroll administrator (contract) (Former Employee) –  Pleasanton, CA12 September 2016
Polycom is an growing company which has expanded it's services. Very strategic in their growth and targeted areas of service. Not sure how the outsourcing of the finance department worked.
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Poor Management
IT (Former Employee) –  San Jose, CA14 January 2017
Very poor and short sighted decision making process with very little to no autonomy provided
Poor management and team chemistry
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Business system analyst
Business Systems Analyst (Former Employee) –  Hyderabad, Andhra Pradesh25 June 2016
Good for learning aspirant
Good management
Good infrastructure
Good Salary
Good work life balance
Good job growth
Good or those who are looking to learn technical skills and explore their skillset
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excellent Company
Facilities Manager (Current Employee) –  Westminster COLORADO9 August 2016
Excellent company and products for unified communication and wonderful place to work, Best in class video conferencing available
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Good people in a hard working environment.
GLOBAL EDUCATION NETWORK SUPPORT (Former Employee) –  Austin, TX9 March 2016
A good place to work with always more to so so there is little time to be idle. My managers were good and I was able to work my way up over the years into better positions and pay. Polycom strives to be the best at Video Conferencing and they have the willpower to do it.
Pros
Free drinks and snacks and they try hard to keep employees happy.
Cons
Job security is questionable.
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Nice Workplace, learning experience
Inside Marketing Executive (Former Employee) –  Gurgaon, Haryana4 May 2016
Learnt how to attract clients,Skilled up in giving presentations,Got lots of confidence.
The hardest part of the job was to attract customers.
The management and the team were very nice.
The only thing was the low salary.
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Polycom, Inc. - Account Manager
Account Manager/Sales (Current Employee) –  New York, NY28 February 2016
Polycom is a Unified Communications Company with a solid line of visual collaboration solutions in voice, video and content collaboration, with strategic partnerships with key companies like Microsoft.

Polycom's strength is it s people - a culture of professional people committed to Polycom's success.
Pros
Terrific co-workers
Cons
Need for more innovative solutions
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Overall rating

3.6
Based on 104 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.9
Job Security/Advancement
2.9
Management
3.1
Culture
3.4