Polycom, Inc. Employee Reviews

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Company in transition but unsure of where to go; recent private equity buyout threatens long-term play
Manager (Former Employee) –  Austin, TX6 March 2017
Once a company with amazing culture. Consistent executive revolving door makes it tough to act strategically. A lot of very, very nice people. Executive team not in sync with one another.
Pros
Nice people, great benefits.
Cons
New private equity owners are already squeezing the lemon pretty tightly.
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Productive fast paced environment with lots of opportunity to learn
Sr. AV Design Engineer (Current Employee) –  Andover, MA19 August 2016
I have worked for Polycom for 10+ years now and i have to say i have enjoyed every minute i have been there from starting off as a tech support technician to now designing full custom AV solutions for our customers that incorporate a large variety of polycom equipment. the management at polycom encourages you to think outside of the box to develop solutions that will meet the customers needs. The culture at polycom is focus on making sure each employee is able to balance work and personal time more effectively.
Pros
Compensation, Health Benefits
Cons
lack of training
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No real direction
Managed Services CMC Engineer (Current Employee) –  Andover, MA13 February 2017
Lack of resources from management. Very unorganized.. Company has no direction. Low tech tools for network monitoring.
Pros
Benifits
Cons
Long hours with no appreciation foe employees
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sharp peers
Software Engineer (Former Employee) –  Austin, TX7 March 2017
- incredibly smart engineers to learn and work with
- reasonable work life balance
- solid benefits
- sometimes challenging to know what direction company is headed
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Awesome company with great benefits
Database admin, knowledgebase analytics and admin (Former Employee) –  San Jose, CA17 July 2016
Polycom was a fantastic company to work for. The benefits and salary were very competitive and my department was a great team, where everyone worked together to provide the best possible customer service to our customers.We went through several challenges and changes, however we were often at the top of the Customer Service ratings for Silicon Valley.
Pros
Great work environment. Varied and challenging work. Great benefits
Cons
CEO was not always focussed on what was best for the employees, company layoffs often impacted the ability to do the job.
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Business system analyst
Business Systems Analyst (Former Employee) –  Hyderabad, Andhra Pradesh25 June 2016
Good for learning aspirant
Good management
Good infrastructure
Good Salary
Good work life balance
Good job growth
Good or those who are looking to learn technical skills and explore their skillset
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Great flexibility to work from home
Senior Product Marketing Manager (Current Employee) –  London, Greater London28 December 2016
Good interaction with partners across EMEA on a daily basis.

Very broad set of tasks ranging from day-to-day product marketing tasks

Very supportive colleagues and good management team, who encourage flexible working

Hardest part of the job is prioritising deliverables and "not dropping multiple spinning plates"

Most enjoyable part of the job is to see how collaboration technology becomes an indispensable business tool for companies
Pros
Flexible working
Cons
Uncertainty with Siris Capital acquisition
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What once was great now is not
Engineer (Former Employee) –  Austin, TX10 January 2017
Polycom used to be one of two dominant companies in the video- and audio-conferencing world, but has sadly lost ground in the growing collaborative marketplace. The exec staff rotates every 2-3 years, with each successive lot seemingly worse. For e-staff Polycom is an excellent place to put in 2-3 years for a golden parachute. Moreover, Polycom's HQ in California often seems disconnected with its various engineering development sites, and unclear strategic directions have not translated to relevant, market-disruptive products in years. Once a great place to work, Polycom is now a place that tries to be great but can't even guaranty long-term employment safety for its workers.
Pros
occasional onsite events, free snacks and coffee, work from home for some
Cons
always at risk for layoffs, disconnected exec staff, no clear onsite leadership
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Nice work flexibility
Senior Program Manager Leader (Current Employee) –  San Jose, CA20 December 2016
Manager is away, not interested in career development. In fact company is down sizing.

Many reorgs, almost once every 2 years. VPs come and go on regular intervals.

Very flexible, need to hold meetings early mornings and evenings with India and China teams. This is the best part.

Use of Polycom audio and video products when conducing these meetings.
Pros
Great flexibility
Cons
Teams mostly off-site, or in other countries
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Nice Workplace, learning experience
Inside Marketing Executive (Former Employee) –  Gurgaon, Haryana4 May 2016
Learnt how to attract clients,Skilled up in giving presentations,Got lots of confidence.
The hardest part of the job was to attract customers.
The management and the team were very nice.
The only thing was the low salary.
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Polycom, Inc.
Resident Technician III (Former Employee) –  Neenah, WI3 May 2016
With the position I worked, the resident technician supports customers on site with all their video conferencing needs. The bad part is not having your management on site, but the benefits to the customer were great for reaction time.
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Polycom Bangalore provides a conducive and encouraging place to work.
Project Manager (Current Employee) –  Bangalore, Karnataka3 March 2017
Polycom Bangalore is a great place to work because of high quality of colleagues and an encouraging environment for innovation. It provides challenging work for highly talented employees.
Pros
Work Environment
Cons
Executive Leadership
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Nice technology Company
Software Development Engineer (Current Employee) –  Banagalore KA1 March 2017
Technology company with good Video Products.
Hectic day at work more customer escalations.
Learned to flexible in all technologies
Management Style not streamlined
Hardest part of Job is learning with minimal and nil guidance
Pros
Cab WFH
Cons
Volatile Strategy
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okay place to work
Returns Clerk,Shipper (Current Employee) –  Tracy, CA21 March 2016
very easy job at times
management does not know how to give appreciation
some co workers get a raise without doing a thing
hardest part of the job is looking at someone not doing their job
not much to enjoy
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Industry leader in collaboration
Channel Manager - VoIP, Unified Communications (Former Employee) –  Pleasanton, CA1 March 2017
Polycom is a recognized leader in collaboration, using technology ranging from desktop handset/conferencing devices to immersive videoconferencing systems. Polycom has an excellent reputation for high-quality, innovative products that set it apart from the competition.
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Exciting to be on the cutting edge of technology
Resident Engineer (Former Employee) –  Houston, TX2 January 2017
Provided technical design and support documentation for best practices. Worked with Elite customers on phone to isolate problems and find solutions to existing issues. Develop test cases and work with developers on problems found in quality test.
Pros
Ability to grow and learn new technology
Cons
Lack of in house training
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Poor Management
IT (Former Employee) –  San Jose, CA14 January 2017
Very poor and short sighted decision making process with very little to no autonomy provided
Poor management and team chemistry
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Productive and fun place to work
Sr. IT Engineer (Former Employee) –  Hyderabad, Andhra Pradesh3 October 2016
Full day will be daily meeting and discussions.
Learnt how to manage an entire project.
Management is friendly and co-workers are co-operative.
Pros
Work Culture
Cons
Growth
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Lots of Potential
Technical Project Manager (Former Employee) –  Denver, CO28 September 2015
Managed services was a great place to work while it lasted. Changes in CEO and upper management changed direction and set managed services up for failure. Some of the product teams were great to work with others not so much. In general there are a lot of talented passionate people delivering innovative products. Unfortunately there's not much good in the way of high level strategy. Multiple teams working on the similar products without any collaboration or thought on how they will go to market.
Pros
Good people, decent pay and benefits
Cons
High level direction (upper management) is terrible, siloed teams
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Fun place to work at
Product/Developer Support Engineer (Former Employee) –  Andover, MA21 January 2017
Polycom makes video conferencing systems and is also involved in other audio visual solutions. Place is fun to work at with a challenging environment.
Pros
Freen drinks and lunch on Fridays
Cons
chances to move up are small
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Overall rating

3.6
Based on 109 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.9
Job Security/Advancement
2.9
Management
3.1
Culture
3.4