PointClickCare Employee Reviews

Found 13 reviews matching the search
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Dishonorable
Analyst (Former Employee) –  Mississauga, ONAugust 23, 2016
One of these companies that attracts good employees by pretending a permanent position is open only to fill a temporary opening. A person get hired and laid off 3 months later without cause. No regard for impact on people's lives and harm they may cause by this. Best to stay away. Fancy gyms and cheap cafeteria don't mean much.
Pros
Fancy gyms and perks.
Cons
Ruthless
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Very clicky
Training Specialist (Former Employee) –  MississaugaJune 18, 2016
If u r not part of the groupie u do not get the help and support u need to do a good job.

They expect u to work your tail off and if u have one person who complains they want to fire u.

Our supervisor started out as a trainer and as soon as she was promoted she soon forgot what it was like to be with some tough customers and took power to her head.

Very greedy and not so nice company
Pros
There r some good and reasonable people there
Cons
Overworked clickie rude peers and supervisor
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Growing company that still needs a lot of work
Implementer (Former Employee) –  Mississauga, ONMarch 31, 2016
The company is growing so fast that they cannot keep up with the workload and therefore the employees that work remotely are frequently overloaded and the expectation is set to work all the time. There is no work life balance in many of the areas in this company so beware.
Pros
Up and coming growth company
Cons
No work life balance and poor middle management
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Productive and fun place to work
Collection Specialist (Former Employee) –  Mississauga, ONMarch 7, 2016
As a collector agent will take 30-50 calls per day from United States and Canadian clients. Most of calls involved billing inquires and payment arrangements from other business.

"I had a great team" willing to assist all the time and help with the learning growth
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free Lunch and Gym does not make Good WorkLife balance
Analyst (Former Employee) –  GTA, ONNovember 9, 2015
This is a company seeking seasoned professionals however the there is a disconnect in management Good work life balance does not mean a free lunch and gym. It means GREAT management that can assess for the balance and ACT ON IT on an individual and group basis.
Management is sketchy and inexperienced. There is an inaccuracy in resourcing and people must do more with less resources. There is also an undercurrent of ageism which is the white elephant no one dares to admit.
Pros
Gym, lunch, mileage, telecommunicate
Cons
Inexperienced management, erattic decision making process, complex HR processes
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Good job culture, mostly good place to work
Support (Former Employee) –  Mississauga, ONApril 1, 2015
Depending on what department you are working in, there are some great reasons to work at PointClickCare. Wonderful people, perks (catered lunches, gym onsite, wellness seminars), but the workload can be incredibly hard to deal with. Not all departments are run the same, so there are a lot of people that can use the perks, while others do not have the time. That causes tension in the departments that are expected to work extra hours.
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Cool Place to Work but Lacks Seasoned Leadership
QUALITY ASSURANCE ANALYST (Former Employee) –  Mississauga, ONJanuary 2, 2015
The company really tries to create an exceptional work environment, free lunches, exercise programs onsite, etc... However the biggest problem with this place is that it does not have the seasoned leadership that can handle the enormous growth that the company is undergoing. Unfortunately some employees see this as an opportunity to advance themselves and victimize others. This makes for an unnecessarily poor work environment which is really unfortunate. I learnt a lot there and am better for the experience but as things are now (or until the management is able to acknowledge these shortcomings and take steps to correct them) I would not recommend PCC as a good place to work.
Pros
free lunches, exercise programs onsite
Cons
poor management, lack of clear leadership and terrible work environment
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Knowledgeable work experience and friendly environment
Software Quality Assurance Analyst (Former Employee) –  Mississauga, ONAugust 26, 2014
It was a learning edge working at this company. Being a Quality analyst, I performed a variety of tests to test the software and applications.
Looking for the same type of challenging role in future.
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Productive and great place to work with expert teams.
DBA (Former Employee) –  Mississauga, ONAugust 20, 2014
I have learned team work and dedication towards work with lots of fun. working here is more fun than work.
Pros
free lunches, friendly people
Cons
nothing
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Productive and fun work environment with free lunches and gym and other activities.
Telemarketing - Long Term Care (Current Employee) –  Mississauga - OntarioJuly 4, 2014
Overall an excellent place to work at.
The company provides free lunches, gym, table tennis and other acitivties to enhance the self development of the employees.

They have excellent employment benefits - somehow the stars on Salary/ benefits above does not allow me to click to a 5 Star quality.

Work does not suck. I have never seen nor worked at a company like PointClickCare.

PointClickCare definitely tops it all.
Pros
work should not suck. have fun while you work.
Cons
cannot think of any
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Very nice company
Senior QA Analyst (Current Employee) –  Mississauga, ONMarch 19, 2014
Business hours are very flexible.
Opportunity work from home even for contractors
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Fun
iOS Senior Software Consultant (Current Employee) –  Toronto, ONJanuary 30, 2014
PCC has a lot of perks:
- free catered lunches Tuesday to Thursday,
- onsite gym

Growing company, listed on deloitte and touch 50
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Overall rating

3.4
Based on 14 reviews
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Ratings by category

Work/Life Balance
3.0
Salary/Benefits
3.8
Job Security/Advancement
2.7
Management
2.6
Culture
3.1

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