Pros: in-house education
Cons: low pay, treated like a janitor, little to no vacation/holidays, not family friendly, corporate office in ny unresponsive to staff
This company will work you to death. In order to low-bid their competitor, Plus One forces managers to do towel service (dirty towels, laundry, etc), filling shampoo bottles, toiletries. They want you to clean several times a day with a masters or bachelors degree! They won't tell you about the back breaking cleaning and towel service until you have been hired. On top of that you are responsible for managing the fitness center and selling personal training. Try selling yourself as an expert in fitness while picking up bins of dirty, wet towels. Members actually made fun of us.
There is no work-life balance. You may start off with set hours but eventually they will either cut someone's throat or someone will quit. Then you will be responsible for working the missing person's shift on-top of your own. What does that mean? You day could start at 5am and end at 11pm for weeks on end. BTW you won't get overtime doing this because you are salaried and locked in at as low a salary as they can get away with. You are always on call and may get calls about the facility at any and all hours of the night. If you have a family or want to have a family, then this is not the place for you.
Turnover is high and the work environment is cut throat. The only positive that I can list is that they encourage continuing education which is done in-house and usually led by your co-worker. So the blind leading the blind.
Most of your day at work will not include the things that fitness staff would normally do (personal training, group fitness, nutrition). Instead, they outsource those services to – more... part-time staff. You are also discouraged from working out in their facilities, even though the benefits package says you can workout there. I switched to one of Plus One's competitor's for better work conditions and to be treated like a human-not a work horse. My time there was hell but at least now I'm with a good company and not a subcontractor. – less