Plaza Premium Lounge Employee Reviews

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Always short of stuff. Employees does not stay long.
lounge assistant (Current Employee) –  Domestic26 September 2017
Employees are not properly trained. the company does not even conduct a regular meeting to resolve issues on a daily basis.

The pay slip does not indicate the actual date coverage of work
being paid. it only indicates dates of issuance.

Very poor management.
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Poor management
Guest Service Officer (Current Employee) –  Toronto Pearson International Airport, ON18 July 2017
Poor management, poor leadership and poor basic hourly rate without benefit and insurance. As a worldwide company operation really has dropped my eye glasses. Need further improvement to lead the world class prestige. Looking forward to see the challenge.
Pros
Company name beiing attractive
Cons
Nil benefits, quick turnover employees
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Very poor management!
Guest Service Officer (Former Employee) –  Edmonton, AB23 June 2017
Words can't describe how horrible this company's management is! The supervisor and the whole management is absolutely horrible there is no confidentiality or Professionalism here none so ever! I left this company because of the current supervisor, I'm not gonna go into too much detail just got to say run and run far away as you can from this company.
Pros
No pros
Cons
All cons
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Great work environment
Guest Service Officer (Current Employee) –  Toronto, ON20 February 2017
* Busy place yet very friendly environemnt
* Nice colleagues, willing to help each other in times
* Great experience for customer service
* flexible time and availability
Pros
free food, flexibility
Cons
long hours, busy place
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Difficult to work for
Lounge Manager- Edmonton International Airport (Former Employee) –  Edmonton, AB14 February 2017
Tough environment to Manage, toxic workplace culture.
Manager have no power to hire or fire employees or make any business decisions.
Would not recommend this position to anyone who likes to think and be creative to be successful with the company best interest in mind.
If you are a baby sitter this is the job for you.
Pros
Working at the Airport and learning that system of operations.
Cons
Working for Plaza Premium Lounge, not my best experience.
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Good Place, great learning in an international environemet.
Assistant PR and Marketing Manager (Former Employee) –  delhi11 September 2016
I was working with Plaza Premium Lounge India as Assistant Manager – PR and Marketing. My roles and responsibilities here included handling the PR for all the 7 Delhi lounges at the Indira Gandhi International Airport and 2 others at Hyderabad and Bangalore Airport. I also conceptualised, wrote and designed promotional content like presentations, brochures, press releases and other relevant information for the social media channels.
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productive work place with peaceful environment
Head Cook (Former Employee) –  Edmonton, AB18 April 2016
Day starts Early morning at 4AM. with an immediate passenger flow.
Lounge is very quite and has a nice music. Lounge is very formal with its service.
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Poorly structured company
Guest Services Officer (Former Employee) –  Richmond, B.C1 July 2015
Where do I even begin...

1. This company does not care about their employees. They will never back their own employees up if anything happens.
2. $10.25, are you serious?!
3. Hours are stupid
4. They are not afraid to threaten you or make you cry, seen countless employees cry.
5. Superiors are very power hungry and will talk behind your back.
6. You do more than what you are paid for. (I think McDonalds treats you better, it's 10.25 with a bigger chance of advancement)
7. They do not notice the things you do for the company
8. Countless complains from customer about the company

All in all, they need to re-hire all of management, seek smarter people to lead, instead of going by who worked the longest.
Pros
Friendly co-workers, free meals
Cons
Everything else.
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Poor management team
Customer Service (Former Employee) –  Toronto, ON18 November 2014
Management do not care their employees
Bad working atmosphere. People always complains each other to the management instead of communicating
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Interactive and fun job
Guest Service Officer (Former Employee) –  Toronto, ON6 October 2012
I really enjoyed working at Plaza Premium Lounge. The work environment is very nice and friendly. Everyone is working hard and helping each other in order to keep up with the customer's expectations.
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Fast paced with a lot of fun and challenge
HR & Admin (Former Employee) –  Toronto, ON3 April 2012
The work is challenging but attractive if you really enjoy it.
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Overall rating

3.5
Based on 24 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.2
Job Security/Advancement
3.3
Management
2.9
Culture
3.2

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