Can you motivate and manage a great team?
Do you take pride in doing a good job?
Are you a team player?
Playfit Kids Club is looking for a Weekend Customer Care Supervisor (Keyholder) to join our team!
Our Weekend Customer Care Supervisors work with the rest of the Team to ensure the fun and clean environment Playfit is known for is maintained for our customers. We are looking for someone with previous supervising experience who is able to lead by example and maintain our positive work environment.
Duties (not an exhaustive list):
- Lead by example in service and cleaning standards
- Provide a high level of customer service always
- Clean and maintain facility daily
- Clean and maintain party rooms as needed
- Create and maintain positive relationships with customers
- Delegate and ensure proper follow up of assigned tasks
- Provide accurate information to customers regarding pricing, packages and fitness programs, etc.
- Handle customer concerns as needed
- Must be available most weekends (past operating hours for private party bookings), Friday evenings
- High school diploma or equivalent.
- Exceptional communication and interpersonal skills.
- High dependability, with strong organization and time management skills.
- Excellent telephone etiquette.
- 3+ years of proven experience in a service role.
- Minimum of 1+ years of experience in a supervisor or related retail role.
Please apply in person with resume and come prepared to fill out an application form. Alternatively, you can apply via email with your resume and a cover letter.
Thank you in advance to all applicants, however, only those selected for a followup will be contacted.