Customer Service Representative (Current Employee) – Winnipeg, MB – 20 September 2017
Pizza hotline offers flexible shifts, and currently allows reading or studying between calls (though that may change). The call center staff are friendly and helpful to new employees. The call center's immediate supervisors are fair and accommodating. On the negative side, there are no raises, no benefits, no employee discounts, and very little room for advancement. There is little to no initial training. The company policies are frustratingly changeable, and there is a noticeable lack of confidence in the call center staff from the upper management.
Organized and fun workplace including friendly manager and co-worker
Delivery Person (Current Employee) – Winnipeg, MB – 20 June 2017
A typical day at work is logging in, cutting pizza, take calls, and deliver pizzas. I learned to manage 20+ calls, dealing with the customer and checking pizzas with the receipt at the same time. Workplace is very friendly with some helpful co-workers and a friendly manager. The hardest part of the job was to deliver food in 10 minuets when the kitchen stuffs take 30+ time to make single orders. The most enjoyable part of the job was, when it is busy and employees need to cope up with it.
I enjoyed working with my manager and the coworkers. The hardest part of the job was to handle everything by yourself when others where sick not only did you had to serve a lot of customers but you had to solve problems, handle cash, cook, cut and prepare everything. The most enjoyable part was to serve customers.
this is one of the worst work places to be at unless you like being treated like a slave and next to no breaks. a typical day at work includes working the phones and constantly multitasking manangment is a joke and you get verbally abused all day by clients and managers.
you will hate this place, but will love other employees
Customer Service Rep (Former Employee) – Winnipeg, MB – 2 November 2016
pay is horrible and they do not give raises. ever they say they offer bonuses, but i have never seen anyone make a bonus in over 2 years most team leaders don't care and don't like to be bothered the owner never acknowledges his employees, doesn't say hi or care to even look at you to smile their version of providing a ride (legally must provide) home after midnight is you have to wait until one of the delivery drivers delivers his last order, so on weekdays after a 1am shift, you should be home by 230am or 430am on weekends there is no room for mistakes, you will be let go you are not allowed to sit close to other workers because talking is a distraction you cannot read, do a crossword or look at your phone either or you will be let go be prepared to sit silently for long periods of time staring at your screen there is constant changes to their rules, so no one really knows what they are suppose to do, like no communication from your boss ever very poorly ran, no experienced employees pay sometimes is mixed up, make sure you calculate your own hours or you will be ripped off (they won't tell you, you have to tell them) mgr just sat on her butt all day and didn't know anything about the system to help anyone, had to always ask around for help
best part is other employees, which are great, but never around long enough to know them
worst part is pretty much everything else
This place has such a potential to be a great working atmosphere but they run it with fear mongering and never put their employees first that alot of great companies do. which means nomore... one is happy and staff turnover is constant very glad I quitless
no room for raise/advancement, no fun, no support, a very uncaring place if that's what you like
really busy sometimes! your income are depends on customers' tips. 80/day average, 200+ sometimes on the weekend. co-workers were nice to me, and fun. really like working with them. but overall, if you wanan work in pizzahotline, choose a good location, you know, TIPS.
Pizza Chef (Former Employee) – Winnipeg, MB – 5 May 2016
Co workers are amazing and very friendly. the manager is very understandable with situation if you cant make it to work . hardest part of the job is when theres a lot of orders and not enough people in the kitchen or up front.
work from 11 am to 1 am(Friday and Saturday close at 3 am). busy on lunch time and supper time. we need cut the pizza and match on the receive, then put those pizza into pizza bag delivered to customer on time.