Pizza hotline offers flexible shifts, and currently allows reading or studying between calls (though that may change). The call center staff are friendly and helpful to new employees. The call center's immediate supervisors are fair and accommodating.
On the negative side, there are no raises, no benefits, no employee discounts, and very little room for advancement. There is little to no initial training. The company policies are frustratingly changeable, and there is a noticeable lack of confidence in the call center staff from the upper management.