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9 reviews

Pivotal Payments Employee Reviews

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It was an okay place to work
Sales Executive (Former Employee), Montréal, QCJune 17, 2014
Would not work there again bad customer service , unethical sales technics.
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one of the worst places I've ever worked at
Partner Services Agent (Former Employee), Montréal, QCMarch 14, 2014
Till this day I still cringe over the horrible job experience.
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Good Place to work
Ecomm Support Specialist (Former Employee), Montréal, QCJuly 26, 2012
Nice place to work, with disoriented management, I found that they are lacking the planning part, Co workers are great, but lot of people they hired they are not capable enough understand the process. their training are extensive, but the trainers not good enough explain the work process. Whatever they are providing in presentation all based on slides – more... or theories. Most of the time during work I ask questions and none of them answered. Any way Great place Good Company with lack of planning and communication. – less
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employees can be very negative .
Lead Generation representative (Former Employee), Saint John, NBApril 16, 2012
Pros: free coffee
Cons: unrealistic sales targets.
I liked a lot of the people I worked with but telemarketing can be very negative.
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Enjoyable atmosphere and good working environment
Customer Service/Technical Support (Former Employee), Montréal, QCMarch 24, 2012
Pros: muffin mornings - free breakfasts.
Cons: defective equipment.
Pivotal is a great place to work at for learning about customer service and technical support. The team is very dynamic and friendly.
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Great company
Client Care Representative (Former Employee), CanadaApril 23, 2014
Pros: everything was great. the people and the work.
Cons: n/a
This was a contract remote position. It's a great company and I would work there again.
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good pay and benefits but some of the supervisor were incompetant
ex employee (Former Employee), CanadaOctober 1, 2012
Pros: good pay & benefits
Cons: incompetant supervisors
The benefits were very good at a reasonable cost. The problem was my supervisor was incompetant and knew very little about the industry and nothing about our department. She never tried to learn anything about my job. If something happens to me the supervisor should be able to step in and take over but she had no clue after I had been there well over – more... a year. Upper management allowed this incompetence to continue. They created standards that were impossible to meet, even with several hours of overtime, which I was not allowed to claim. Upper management was ok most of the time but allowed a high stress environment to exist and grow. – less
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Great Company To Work For
Senior Sales Executive (Current Employee), Melville, NYSeptember 4, 2012
Pros: great sales support team
Great support team and hands down the best technical support that I have ever recieved form a payment processing company. I have worked for the largest payment processor and without question the support received from management far exceeded my experiences at First Data.

About Pivotal Payments

Pivotal Payments is a long established full service Merchant Services Provider to point-of-sale merchants as well as mail order/telephone – Read more