Credit and Collections Representative
Pivotal Integrated HR Solutions - Etobicoke, ON

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ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Process credit applications.
  • Setup and modify customer accounts.
  • Back up the Credit Manager releasing orders on hold.
  • Collection calls for all invoices over 45 days and others as required.
  • Advise customers of flagged orders.
  • Answer customer queries.
  • Document call activity on the customer card.
  • Code cheques for posting.
  • Request cheques for waste oil and other credits.
  • Process credit card payments and maintain related files.
  • Reconcile customer payments with invoices.
  • Generate credit and rebill documentation.
  • Request adjustments to customer accounts when required.
  • Communicate with all levels of staff and management.

Indeed - 17 months ago - save job