Customer Service Associate (Current Employee) – Toronto, ON – April 13, 2016
A typical day at work. I turn on all the computers. Log in and do the Daily Reports for my Supervisor. I email clients regarding their tracking numbers, status of delivery and any information regarding their shipment. I also call clients to inform them about the status of their shipments. I collect all couriers and process them and delivery them to their clients. I get signatures and follow up with the clients. The hardest part of the job is when you have a dissatisfied client. The most enjoyable part of my job is when you have a satisfied client.