Very instrumental in learning how to deal with clients in an outsourced facilities management environment.
Pros: vast opportunities to work with various types of duplicating, facsimilie and book binding equipment, in facilitating the needs of the client, in diverse settings.
Direct and chart technician service calls for copier, facsimile and book binding equipment
Record progress in book and data files, and notify customer upon completion of service
Recommend and facilitate equipment upgrades on existing customer account
Train new customer service/key operators in copier and facsimile maintenance, including minor troubleshooting – more... techniques – less