Fun place to work with excellent products
Sales Associate/Customer Service (Current Employee) – Ottawa, ON – 13 February 2015
I enjoyed the work atmosphere, but found the culture very restrictive. There was no room for innovation since all policies were determined by a remote head office, with little regard for the differences between US and Canadian culture.
The products were excellent and easy to sell, except when pricing was significantly different from US prices published on-line.
There was a fair amount of sell-determination, particularly with regard to how long we spent with a customer, but rules regarding greeting and questioning customers on their needs, asking for e-mail addresses etc. were a bit onerous.
Flexible work schedule, congenial employees
No room to employ imagination, strong corporate influence on style.