Pier 1 Imports Employer Reviews

I've learned a lot and have heard a lot in the past years. Most enjoyable part of my job is really helping my associates learn skills that will help them in their daily lives and jobs to come. I love training skills to people and watching them exceed. The culture of the store is great and management is ok. That changes from store to store.

Pier 1 Imports is highly recommended.The management team is very understanding as well as great on scheduling and catering to employee needs.

• Managed a 30+ team with a driving force, helped improve sales every quarter and exceeded customer service goals; Made independent decisions involving store operations including delivery concerns, staffing, and overall customer satisfaction
• Effectively performed visual merchandising to enhance merchandise and overall store selling performance and – more... aesthetics – less

Pier 1 Imports was a charming company to work for. The management was great from both the individual store and up to the district management. The adaptive environment of the store fostered development in the way of improvement, rather than erroneous change whenever deemed necessary. The franchise and the management with whom I worked were very committed – more... to making their store the strongest it could be, doing everything from ground plan rearrangement to hosting sales meetings to bolster both numbers and comradery. – less

Customers often think your an interior decorator and can just put anything together for them. With the right product knowledge it can help you to sell the item, but most associates work 4-12 hours a week so with all the projects and rearranging of the store you really miss out on learning. Pretty much there's too much to do and not enough time or help. – more... Way too much moving of the merchandise, it makes it hard for those associates to learn where things are and really takes away from the customer. My favorite part of working here was the re-sets though, setting up the merchandise and making things pretty. Hardest part would be they crazy customer request, like people that have clearly used the merchandise but we still have to return it. Also the way we sell all the floor models leading to more time having to build to replace. This is not a walk around and sale job! You have to move FAST, climb ladders, lift insane heavy items without help, and be a master at multitasking! – less

I loved working at Pier 1 Imports. It is a fun and exciting place to work and you get to interact with customers all day long! I enjoy working with people. The hardest part of the job was getting people to buy things when they came in "just to look." We had certain goals to meet and it wasn't always easy to persuade them into buying something. Overall, – more... it was very enjoyable. – less

I loved that job no complaints. Very clean and energized environment. Great customers. One big family. I learned the true meaning of responsibility and life.

A typical workday includes planning for sales and exceeding targets, coming from a bigbox retailer you would have to take more personal responsibility. Managers are treated like sales associates(could be good or bad), typically mostly female staff. the most difficult part of the job is the wavy traffic but the most enjoyable part is knowing evey piece.

great company environment .supportive.however large valleys in hours

working with customers and giving them decorative ideas.am currently learning a new pos system.work well with the manager and co-workers.hardest part would be good yearly reviews but not good pay raises.i enjoy working with the public.

I worked for Pier 1 for close to 7 years and I enjoyed my time there a lot. At my store, my co-workers had amazingly vibrant and caring personalities and were extremely hard workers. I think the reason why you will read Pier 1 has a great work environment from store to store is because everyone at the store level has a sense of camaraderie...for being – more... ripped off and neglected by the company. Upper management as well as home office is completely and utterly out of touch with reality when it comes to the happiness of their workers in the stores.

The times I didn't enjoy my job were mainly due to the demands of the company itself. They expect their employees to be super human retail selling machines. Whether its from setting impractical goals for selling credit cards to people who don't want or need them, providing over the moon customer service like, "Sure ma'am, I'll let you return a two year old rug that you've obvisouly used for the full $500 you bought it at!", as well as promoting surveys that customers never take and YOU get reprimanded for it by having it be apart of your raise (how does that make sense?), or even better unloading a 20 foot truck at 6:00 am in the freezing cold and then have to unbox it and put it away by the end of business day all while helping customers, and of course working long hours during the holidays and I don't mean just Thanksgiving and Christmas, I mean having to work until midnight the night of the Super Bowl because we have to move a candle display two feet to the left since it's really going to "speak" to the customer.

Now none of these things would really bother me if they actually paid to compensate for all these unrealistic demands. New hires would always start out at minimum wage and couldn't accrue more than a certain number of hours because then they would be eligible for medical benefits. Generally only two people had medical coverage in the store: the store manager and the assistant store manager, the other two members of management were always kept at 29 hours a week otherwise they would be eligible for medical benefits. And the medical benefits are just as terrible too. Unlike most companies, if you quit your coverage ends the day you quit, not until the end of the month, yet it is still conveniently deducted from your paycheck. As an assistant store manager with almost 7 years under my belt, I barely made $17,000 a year.

Even in training videos and home office newsletters the resounding importance always seems to be the customer and not the employee. Even when a store or an individual excels at all these demands, the employee sees no real reward or incentive. The vapid regional and divisional managers are the ones who benefit, which is why they have a conniption fit when goals aren't met. And the goals for the incentives they do offer are set so inconceivably high that no one ever makes them and the incentives are never rewarding enough. Why am I going to push 100 credit cards when all I get is a basket full of goodies for the break room? How vague and meaningless! Their incentives were more insulting than motivating.

The regional and divisional managers are the worst of them all. They are the fakest, most hateful and greedy people I've ever met. They are the masters at telling you that you're a terrible employee in a politely condescending way accompanied by an empty smile.

The bottom line is that Pier 1 is a greedy uncaring company not worth your time and energy unless you're working in upper management or at home office.

And even though I no longer work there, I am still lying about the state location of my store because only one regional manager oversees this particular state and I don't want the employees who still work for her to somehow have this review backfire on them...yeah, she's that bad. – less

Clock in and have a great time. I learned a lot about selling to different types of customers and getting them to sign up with the Pier 1 Imports Rewards Credit Card. The everyday job duties were not hard. If I had to point out the hardest part of the job would be staying until 2am to help change out the different fixtures and displays. Other than that, – more... everything was enjoyable. – less

My Typical day would consist of unpacking boxes and display merchandise. the job was realy nothing to it. The Management was the big problem here. They would sit in the back office all day. When their were issues on the floor, I had to put out the fires (as stock person) This tought me a great deal of how a business should not be run. I guess i stuck – more... it out long enough to move up to Assistant Manger, and was happy to see that they were willing to pay me a bit more for my taking innitiative. I was also happy to see they changed the management team. – less

I loved this job because of the people who worked together and it was a family like, that we exceled in customer contact and helped each other out when needed.

Was very organized and the staff was very friendly and supportive. Everyone help secure our objectives in the most effective manner as possible.

I enjoy working for Pier 1 as it has proven to be a long withstanding company. However, compensation does not justify my travel time to and from work.

This was a great place to work. I really felt part of a team. Management was great and really helped you to succeed within the company.

Its a Great place with great people, only down side is working like a dog for little money

The environment set for this establishment was one for the books! I learned many skills here such as perseverance and accomplishing goals. The most enjoyable part of this job was face-to-face interaction with the customers and customer satisfaction was achieved.

The feeling in the store was very upbeat, the customers were fun to work with and co-workers were very helpful.