Long Term Care Assistant - Pharmacy Technician
Pharmacare Specialty Pharmacy - Calgary, AB

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Reporting To: Pharmacy Operations Manager
Location: Calgary, Alberta

JOB SUMMARY

To act as a main contact for Pharmacare for facility staff, patients and other pharmacies. To provide senior knowledge in the area of processes, data entry, insurance needs and processes.

INTERNAL RELATIONSHIPS

  • Pharmacy team members
  • Pharmacare Edmonton
  • Health and Wellness Staff
  • Pharmacy Operations Manager

EXTERNAL RELATIONSHIPS

  • Patients
  • Facility Staff

SPECIFIC RESPONSIBILITIES AND ACCOUNTABILITIES

  • Input refills
  • Data Enter changes/New Patients/Hospital Discharge
  • Control Filing
  • Sending Pacmed Data
  • Main phone contact
  • Print Paper
  • Data entry for Catalyst
  • File Prescriptions
  • Print Delivery/Weekly Non Pac Report
  • Process insurance information
  • Troubleshoot insurance challenges
  • Print Paperwork, complete MAR communication
  • Completing Daily Tasks by day end
  • Data Entry Prescriptions

OTHER DUTIES

  • Labeling Training
  • Daily Refill Data Entry
  • Preparation

o Pull Strips on day of delivery
o Fill/Prepare reorder
o Prepare Non-Strip medication
o Control Counter
o Assemble Paperwork
o Print Delivery Report
o Keep Station Clean and Organized
o Prepare Daily Delivery

TECHNICAL COMPETENCIES

  • 40 – 60 words per minute
  • KROLL system experience
  • Experience using KROLL in a long term care setting would be an asset.

BEHAVIORAL COMPETENCIES

  • Work as part of a team – must be able to build and maintain strong team relationships
  • Excellent Verbal and Written Communication skills
  • Ability to work in a fast paced environment
  • Must be able to time manage priorities and be very organized.
  • Works under pressure
  • Ability to meet tight deadlines
  • Strategic thinker with excellent decision making skills
  • Must have Emotional Intelligence
  • Strong Business Acumen
  • Excellent Attention to Detail with a Quality Assurance (QA is critical) focus.
  • High skill level in professionalism and energy,
  • Must have a positive “go-getter” attitude and be cooperative with the team and direct supervisor at all times.
  • Triage experience

PHYSICAL COMPETENCIES

  • This position requires the selected candidate to sit, stand and walk throughout the day.
  • Excellent memory skills

MINIMUM EDUCATION AND EXPERIENCE

  • Graduate from an accredited school – Technician College
  • Excellent computer knowledge
  • Knowledge of Kroll Pharmacy Systems (Level 2)
  • 2 years of experience is preferred
  • Retail/Community/Long Term Care Pharmacy experience
  • A commitment to Pharmacare values: Passion, Quality, Patient-Centric, Relationships, Innovation

ADDITIONAL INFORMATION

  • The chosen candidate may be asked to undergo a criminal record check and/or basic security clearance.

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About this company
Pharmacare is an Alberta-based health-service company that supports over 4000 patients daily. Our organization specializes in the...