Pros: great pay, nice benefits, bonuses, petting puppies, its a work out
Cons: rude management, terrible hr department, weird hours, continued work in sweaty clothes
A typical day at work for the pet products manager, was arriving at the location at approximately 3:50am to let the rest of the team into the building to begin work. This would consist of a little bit of paperwork, while your team moves displays and pulls out the pallets, working, with the team to unload all pallets, stock shelves, move overstock into – more... places, and correct wrong overstock placement from the previous evening. The next person comes in around 7:45.
I would like to state before you read the rest of this: I LOVED my job. The reason I left so quickly was because of the upper management within the store. The general manager and the operational manager became some of the most awful people I have ever met, but they weren't always that way.
When I first accepted the job, I was very excited to be working there with them. They were both very nice, even leaving me cute “welcome to the family” notes. I was in heaven. I felt like I had finally made it to a place where I belonged. But during my first few weeks all of my coworkers told me about the two upper managers and about how awful they were, a few of the girls even told me to run! I laughed them off and assured them that they were really nice to me and I would keep an eye out. Then, about 3 weeks in they started being short with me, after that downright rude, even mean.
The Operations Manager actually shut a door in my face while I asked her for help one day. Another example, I had used a forklift at my previous job so I was well aware of the rules, precautions, and general operation. The Operations Manager was in the stock room with me arguing with me about the height at which to have my forks raised. She wanted them up about a foot off the ground. I kept disagreeing with her and finally, I gave in. As I was pulling pallets out of the truck, the General Manager then came back. She started screaming at me asking me why on earth I would have my forks that high. During the shouting the Operations Manager slipped out while neither of us were looking. I replied that the Operations Manager had asked me to do it that way and that I was abiding. When I turned to get her to agree she was gone. She had not stuck around to have my back.
The General Manager on the other hand was not so much as rude, but downright mean. She continually berated me in front of my team. She cut my team down from four to two, and demanded that not only that I keep up the level of quality work we were doing but we do it in less time than the four of us took. She would continually embarrass and emasculate one of the men on my team (i.e. the only member of my team I had left).
Finally, I had enough; I called the corporate hotline, which is a third party HR company, about what was going on there. I mean really, not only did they leave me feeling awful, they were verbally brutalizing my team, and they continually left the pet care girls crying in their wake. I felt like they had to be stopped. I called, left my message, even told them to look at the recent People Pulse review they had had. After another week, I called back to see what they were going to do and I was told, “They haven’t left notes asking for any further material so it is under review.” I then called the following week and was told the same message. In the mean time, I started to ask around as to why the person before me had left, the standard reply was that the man before me had gone through the same thing. I waited and called after a third week and was then told, “nothing has been posted” and with that I hung up. I went in the next day and put in my two weeks notice. After letting everyone know that I was leaving, a few of the girls told me they had called corporate in the last few weeks as well because they also felt mistreated. So, this third party company received not one but several complaints about two members of their management team and they did nothing about it. It’s sad really. I looked though the HR email the store received once a month and found out that I was the 14th person to have left that year, only 1 of those were fired. For reference, I left during the first week of October. – less