Dog Groomer (Former Employee) – Ajax, ON – 24 November 2016
Petsmart was a stepping stone into the grooming world. I learned the basics from their grooming academy however anything beyond that was left up to myself to learn by watching other groomers I worked with. Luckily the other groomers were eager to allow me to watch and learn from them. We had to conform to the way Petsmart wanted things done for groomers and something it would be difficult to obtain their ideal standards such as grooming as many dogs that were booked and still have time to take a lunch break. Pleasing customers was always number 1. I enjoyed learning everything I did and had some great co-workers along the way.
Busy, high traffic workplace, fast day, great people.
Cashier (Current Employee) – Sherwood Park, AB – 9 April 2016
PetSmart is a great place to work, you're always busy, constantly on the move. Interacting with customers is a must, no matter what part of the store you work in. It's a great environment, as long as you're good with animals and pet parents.
Animal care associate (Current Employee) – London, ON – 4 April 2016
had a great time there, wonderful people, wonderful customers , and a very layed back job, the animals are awesome and the staff is one of the most inviting people you will meet , very easy to pick up the jobs there , must be able to multi task
Pet Care Lead (Former Employee) – Edmonton, AB – 9 June 2014
If you love working with critters then this is a great place. You'll always be learning something new, from your coworkers AND customers. The only problem is some of the new management, and the poor scheduling choices of associates.
good benefits, learning new things, lots of cool animals
Rewarding Animal interactions, flexible hours, limited customers interactions, low pay have to work on Holidays.
PetsHotel Associate (Former Employee) – Innes Road Plaza, 1750 Innes Rd Gloucester, ON – 13 July 2015
The job is probably the best job I have had in my young life. You supervise the pets of Customers during your shift. Always making sure their rooms are clean, their water is fresh and comforting any dogs or cats that miss their owner. You will be on a walkie talkie at all times with your Petshotel Co workers so you can communicate problems. The earliest shifts start at 7 am and the latest shift ends at 9 pm.There is also Doggie Day Camp. You supervise the playroom for 1-4 hours making sure the dogs play safe, and under control. It can be loads of fun interacting with loving animals but the trade off is you're always cleaning up messes and the smell can be overpowering. Sometimes the room is relatively inactive and lacking stimulation so you can get very bored during the 3-4 hour room supervisions. At times you have to break up dog fights which can be hard to read, and can catch you completely unawares but coworkers do a great job coming to help you so you're not on your own. You also have feedings morning, noon and evening which you prepare among your co workers. Owners will come to pick up their dogs after their day of work so for about 2-3 times a day you will be hurrying around answering calls for a dog and bringing them to their owner. The pay is minimum and the raises are slow and small. All in all I would say it was a great experience. The only reason I left is because I felt their was no room for advancement in pay or position for an ambitious person such as myself.
Flexible hours for a student, loving animals, friendly co workers, limited customer interactions. Time and a half on holidays
Low pay, have to work holidays can be very smelly, sometimes have to break up sudden dog fights.
Jack of all Trades (Current Employee) – Ancaster, ON – 1 January 2016
Typically you'll be understaffed in most departments.I've learned a lot about animals, mostly aquatics. Most of my co-workers are in high school and don't really care about the quality of work they preform. The hardest part of my job is seeing animals viewed more as a purchasable commodity then a living creature that deserves respect. That being the main reason I don't like working there.
Associate Manager (Current Employee) – Vancouver, BC – 24 February 2016
It was amazing seeing the students learn the material and helping them along the way. I believed that a student must talk out their questions in order to achieve the answer and which this I saw a large improvement in their grades
Groomer (Former Employee) – Burlington, Ontario – 26 July 2015
I was so excited to get this job, even though I was leaving something else that was paying better. I got hired and immediately after I got hired store management changed. I liked both managers and assistant managers I met. I had to do testing on the computer before I could go on the floor. I went in twice to do this and both times the program froze and they sent me home. I was told I would get a call when the program was working correctly again.. apparently it was a store wide issue. Two weeks came and went and I didn't receive any phone calls. I called the store and they said it wasn't up and running yet. I found another job and was able to start that before they got the program up and running. Waste of time. Now I don't even go here to shop.
Dog Groomer (Former Employee) – Sherwood Park, AB – 10 August 2015
I learned a lot working with petsmart. But the overall culture is'nt very professional. Management training is very good at all. I worked for the company for 4 1/2 years and as soon as i made some mistakes they fired me,