Stocker (Former Employee), Maple Hts, OH – July 9, 2014
Pros: working with the animals
Cons: keeping up with the merchandise
A regular day was doing stocking and making sure all the shelves were full. Working this job, I learned about the love I have for dogs. The store operated like a well oiled machine. I had great co-workers and management. The best part of the job was working with the animals. The hardest part of the job was keeping up with all the products that we ran – more... out of. – less
Petsmart was a very fun & productive workplace. Everyone was very professional about how they handled their customer service.
Professional Petstylist (Former Employee), Odessa tx – July 8, 2014
Pros: a hour lunch, working on commission, friendly employees.
Cons: working on commission on slow days
Overall i think Petsmart was a wonderful place to work. They are very professional. The management always worked with everyone. The employees were very helpful. I loved working with the animals, and grooming school/training was sufficient.
productive and gained a lot of customer service, patience, and social interaction with the public
cashier (Current Employee), Roseville, CA, 95662 – July 6, 2014
Pros: no matter how short the shift, everyone is required a 15 minute break unless it is 6 hours or more, then we are require to take a half hour lunch
Cons: healthcare is not an option, for i am looking for full time
Every day is an adventure with Petsmart. It's never routine and it kepts me on my toes all the time. Working here has helped me gain more patience and a better understanding of how people want and need to be treated. Customers come first no matter what job you are at. Management is a constant presence in the work place and they are very open and honest – more... with all their customers and employees. My co-workers make the working environment a better place to work in with their positive attitude and excitement. We all make sure that our customers leave with a smile on their face. The hardest part of the job is letting a customer down if we do not have the product that they were looking for, however we did not leave them unsatisfied with their visit. Besides the most enjoyable part is seeing the smile on our customers faces. That is what the job is about, making our customers our number one priority and by gaining their trust to better our business. Also, providing great customer service for when they need it most – less
Groomer (Former Employee), Bradley, IL – July 5, 2014
I really enjoyed my job as a groomer at petsmart. My co-workers were fantastic and even the management was great. Then some of the managers got transferred and then it was downhill from there. He started accusing me of all different things, and I felt as if he was trying to get me to quit. Then i injured my back really bad and was off (with Dr. notes) – more... because I couldn't lift or bend or do anything at all really. Well, when I came back to work (even though I shouldn't have because I was still in a lot of pain) my manager wrote me up and told me that if I took one more day off for the entire year, mind you that it was only March, that I would be fired. Of course, being so angry with the whole situation, I started crying. His words to me were "go take a 15 minute and 'pull yourself together" And that was when I knew my "career" at petsmart had ended because there was no way I could work underneath someone who enjoyed having that much power, and abused his power as well. Not only did he abuse his power, but if someone dare go above him to talk to the district manager about how he treats his employees unfairly, then you would definitely be getting a write up as soon as he found out. – less
Pet Trainer/Cashier/Pet Care Associate (Former Employee), Bloomington, IN – June 30, 2014
Pros: learned a lot about auditing and sales
Cons: bad hours
PetSmart was a great learning experience for me. I had to take on all sorts of new tasks being the dog trainer there and gained mountains of sales experience doing so. I also learned how to budget my time both at work and at home. I loved meeting the animals and hearing people's stories about them.
Sadly management there was sub-par (we went through – more... two store managers in less than a year) and the hours were bad. One week I would have 60+ hours, then the next only 8. – less
Support Manager (Former Employee), Panama City, FL – June 30, 2014
Pros: working with animals, full-time healthcare, prizes with contests
Cons: short breaks, low pay, long hours
PetSmart is a great company! It honestly depends on the work environment in certain stores and the people you work with, their passion, etc. I enjoyed working at my store as a Cashier, Lead Cashier, and then Support Manager. I enjoyed pricing and other duties that were related to my marketing skills. I left because I wanted to find something towards – more... my degree. PetSmart will always be the job I learned the most from. I suggest working for the company anytime. – less
Good for students, but not for adults who want to further themselves
Dog Bather/ Cashier (Current Employee), Williston, VT – June 30, 2014
Pros: good people
Cons: only part time
I've worked here for two years. Not once have i been notified of raises. I love the people i work with but they will not offer full time unless you want management. It was a great place to work when i was in school but now that im not, i need a more stable job.
Pet care Associate and cashier (Current Employee), Baltimore, MD – June 29, 2014
Over all, Petsmart is a great place for a job . I love it there, But it is not the place for a full career nor a stable enough job to be able to pay bills and fend for ones self. This goes for all retail places, the hours/pay is not enough to live on and still keep up with bills.
Cashier (Former Employee), Woodland Hills, CA – June 27, 2014
Pros: meeting dogs, and filling in for co-workers in their respective departments.
A typical day at work at PetSmart consisted of cashiering and stocking between customers. I learned how to balance tasks without compromising customer service and how to close a store at night. Management was efficient and knowledgeable about the product. My co-workers were nice and easy to work with. The hardest part of my job was making sure every – more... item was properly pulled forward and the go backs put away in time, especially if it had been a particularly messy and busy day. The best part of my job was filling in for co-workers in their departments and seeing the dogs customers would bring in. – less