Pet Care Associate/Cashier/Stocking (Former Employee) – Vancouver, BC – 19 April 2017
The company itself is very bottom dollar and the store I worked at had a revolving door of managers that left the store in complete disarray. The employees were all lovely and everyone had a real and genuine passion for pets.
You have to fight for your raise once you've been there for a year and the raise is a small percentage based off a grading scale.
Stocker (Former Employee) – Belleville, ON – 7 November 2016
I enjoyed working here, but it was a bit much for me. I was an early morning stocker and lifting the heavy bags of food was a bit much to do 4 hours straight with no breaks in the middle. the staff were very friendly and inviting and were always willing to help each other out. this was a great job it just wasn't for me.
Pet Care Associate (Former Employee) – Edmonton, AB – 13 October 2016
A typical day at work would be getting to the store around 8:00am cleaning the cat cages one at a time wiping them down, scooping litter, refilling water and food, and giving the animals some love. Then moving on to the back rooms. Treating sick animals, refilling their water and food, spot cleaning their cages and filling out a chart with what you had done for them and whether they had improved or not. Next I take care of the animals on the floor refilling food and water, spot cleaning and checking to make sure they're all healthy. Then I feed the fish and spot clean their tanks. I learnt a lot about individual animals and their specific needs and how to properly care for them. I also learnt a lot about customer service. The management and my coworkers were great. They were very supportive and goal-oriented which pushed me to be better. Everything about this job was enjoyable. I learned something new every single day, I loved being around the animals and caring for them, the people I worked with were awesome and it was just an overall great experience.
Assist groomers (Current Employee) – Sherwood Park, AB – 3 October 2016
Day's start by checking dogs in making sure they are healthy and, making sure we know what needs to be done with them. The hardest part of the job would probably be making sure the dogs are not endangering themselves or others around them. The best part is would be when the pet parent picks the dog up they are so happy and thankful, makes you feel like you did a good job.
Pet Stylist, Accredited Pet Trainer (Former Employee) – British Columbia – 5 September 2016
They don't take care of dogs or employees. Very stressful. Policies are NOT followed. Management doesn't care or do anything. Human resources doesn't do anything but talk to the manager. Nothing ever gets resolved. So much stress. Corruption
Dog Groomer (Former Employee) – ontario canada – 26 August 2016
I worked at Pertmart for 5 years.. they give little to no raises, my manager would usually find a way to not give you a raise. for instance you must get 3/5 rating to get a raise, no one will ever give you a 5 I was told that in person by management due to fact that the raise would be to much. So I was given a 3 by my direct manager and the store manager changed it to a 2.9 which means no raise for me. They push sales on you for the most ridiculous things, I mean how hard Is it to sell hair extensions for dogs ?? ( seriously?) . I was making the same amount per hour at 5 years as people who were just hired, minimum wage would go up and then ours would just stay the same.
our Christmas parties were in the center of the store, I'm which we had to bringo our own food to. I'm sure a multi million dollar company cant even afford to buy some food for staff. All you're equipment that you purchase also has to be maintained and sharpened out of your pocket even though most to all the money for grooms Is going to the company.
managers try to over run you with dogs, not caring that you havnt had a single break in 8 hours just as long as you are making the quota so they can get their big bonus at the end of the year ( but you doing all the hard work? not so much )
oh and prepare to have some war wounds, can be a dangerous job at times with some poorly behaved pets!
I could go on. basically they don't care about staff in the least bit. which is ultimately why I quit.
terrible pay/ bad managment / dont care about staff / no perks
PetsHotel Manager (Former Employee) – Stoney Creek, ON – 23 August 2016
It's a great company to work for. Everyone who works there shares a passion for pets/animals, so it is easy to find common ground with co-workers and managers. Most managers are great, and they do not forget the human element when dealing with associates. It was like a family.
Lead Cashier (Former Employee) – London, ON – 22 August 2016
How can you be in a bad mood around all those furry faces! Love working with the animals, feeding, cleaning up after them and of course cuddling. Learn a lot about nutritional benefits for several breeds of animals.
Professional Bather (Current Employee) – Guelph, ON – 3 August 2016
The people are so welcoming, and friendly, makes you feel excited to go to work. I work in the grooming salon and it is like a family in there, everyone gets along so great, there is always laughing. It's a wonderful environment to work in. The hardest part about my job is dealing with some uncooperative dogs, but its also the most enjoyable part of my job. I have learned patience, how to control stress in stressful environments, and how to handle unhappy customers in a professional manner.
Pet Care Specialist, pet stylist (Former Employee) – Windsor ontario – 20 July 2016
My time at Petsmart was great! I learned a lot of new skills and enjoyed the staff. I had the opportunity to grow within the company as a bather, pet care associate, cashier, core associate and pet stylist. I would recommend this workplace.
Fun place to work, outgoing staff, good learning opportunities