Cashier/Merchandise Stocker (Current Employee) – North Vancouver, BC – 20 January 2017
My typical day at work always varied, I am trained for all areas of the store except for management, including bathing dogs. Some days I would be stocking the shelves where as other days I'd be selling the live animals or being a cashier. Then there were the days I bathed the dogs in the grooming salon. I learned a great deal about animals from working at petsmart, through the monthly courses that are mandatory to watch and from other employees and even customers. I found that every day I was learning something new, even after the amount of time I've been there for. My management and other employees have been some of the best people I could ask to work with. Everyone tried really hard to make sure everybody was having a good day at work and that we kept the environment friendly and positive not just for us but for customers as well. I would say the hardest part about the job, would the the emotional aspect when you have a customer who comes in wanting to donate their pets things because they have passed away. Where as the most enjoyable part would have to be helping a customer set up for getting a new pet, or getting to meet their new family members.
Cashier (Former Employee) – Grande Prairie, AB – 8 June 2016
A typical day for me was working as a cashier, helping to stock shelves and collecting donations for the local SPCA. I learned all my cashiering skills from this job and a lot of my people skills as well. My management was very organized and reliable in terms of giving me hours and my co-workers were easy to get along with. There weren't many hard parts about my job, I struggled at first with cashiering but managed to pick it up easier than I thought I would. I really enjoyed this job, if it weren't for school (I am graduated now) I would still be working there.
Cashier (Former Employee) – Cambridge, ON – 28 April 2016
The overall environment was good, past-paced, never without something to do and a lot of opportunities to get ahead. However, the management allowed certain employees to slack and behave completely inappropriately because they hired friends. There was a lot of drama too. A decent place as a whole.
early morning stock (Former Employee) – Calgary, AB – 14 April 2016
the typical day working at Petsmart is always something new everyday. I learned how to handle different types of animals and how to count inventory. the location was well managed i would work there again if asked the I worked with were great people and very friendly. The hardest part of the job was the over night shifts (9 p.m - 5 a.m) I would say the most enjoyable part of the job was talking to all the different customers that came in and helping them out with what they needed.
Busy, high traffic workplace, fast day, great people.
Cashier (Current Employee) – Sherwood Park, AB – 9 April 2016
PetSmart is a great place to work, you're always busy, constantly on the move. Interacting with customers is a must, no matter what part of the store you work in. It's a great environment, as long as you're good with animals and pet parents.
Animal care associate (Current Employee) – London, ON – 4 April 2016
had a great time there, wonderful people, wonderful customers , and a very layed back job, the animals are awesome and the staff is one of the most inviting people you will meet , very easy to pick up the jobs there , must be able to multi task
Manager (Current Employee) – Calgary, AB – 30 March 2016
They treat their employees like dirt. I've watched managers text message each other on the Floor to laugh about an employee. Ive seen management try to sabatoge a person's job because they didn't like them. I've watched managers avoid answering a page because they didn't want to be near the till. I've seen the store manager refuse to meet with customers. This company use to be about pets and owners and now they are all about money. They get the employees to work they're butts off and then give the store manager a bonus because the numbers went up. Oh, but at least the employees get a Care Card for their free can of soda (Really?!). This place is just slowly dying out. No room to grow, no support, horrible training. Bottom line... The place is a joke .