Supervisor (Current Employee) – Brampton, ON – January 28, 2016
I enjoy my day at P-------. My day starts by doing some paper work that includes things like negative inventory, things to be written off or returned. I then assign tasks to other associates to do daily opening tasks like feeding the animals and sweeping. I then would count tills and the cash float and then open the tills so that they are ready for when the store opens. I have a very good relationship with my fellow co-workers. We all work together as a team and always know how to get things done while having a good time. The most enjoyable part of petsmart is when customers come in with their dogs and puppies looking to get something new. The dogs are always so joyful. The hardest part of being a supervisor at petsmart is having to deal with unsatisfied customers. Although, over time I have learned how to find a happy medium with the customer with both parties leaving the conversation happy and content.
Salon Bather, Cashier, Pet Care (Former Employee) – Medicine Hat, Alberta – November 5, 2014
Policies and Procedures are continually preached at you, however, rarely adhered to. Qualified employees are given menial tasks, while inexperienced people are promoted. The only time any work gets done, and the store looks presentable is when the District Manager comes for a visit. Animals aren't looked after, and fish and reptiles are continually sick or dying due to new employees being put into Pet Care with no experience and/or training whatsoever. Store is under-stocked and filthy. Sales are the primary focus, not the animals. Employee turn-around is incredible, and no one seems to stay employed there for long.
no training, due to no one knowing what they're doing
Pet Products Associate (Current Employee) – Store 1403 – November 3, 2014
While nothing about working at Petsmart could really be called difficult. That said job satisfaction will vary widely depending on management and unless you are in management you will not receive enough pay to accomplish anything above subsistence living. The opportunity to help customers find solutions to pet problems is an enjoyable and satisfying experience but is often overshadowed but the very limited time there is to speak with an individual customer.
I truely loved and blieved in the company's mission statement. There were several aspects of the postion I enjoyed and did make a lot of friends.
Lead Core/Shipment Receiver (Former Employee) – Windsor, ON – September 15, 2014
The day would usually start very early as stock work would have to be completed before the store opened to the public. The skills I acquired from this position would be employed as I would stage the store with overstock pallets to be worked with the walk-behind forklift. I would then lead my team to work the pallets by accurately stocking the product on store shelves using sku numbers. I was also responsible for receiving and processing new shipments in a similar manner.
Pet Products Manager (Former Employee) – Edmonton, AB – September 13, 2014
An excellent work place will be a place where u feel at home and work with people who love your presence. But the structure of a firm where your voice is not heard, no love and communication exists, there is no motivation to work and no free growth as expressed by the firm, such establishment is not the perfect working environment. Co-workers do not understand and speak with each other, the management act as dictators while what is promised is not offered such as possibility of growth. The hardest part of the job is performing your task and that of others but yet, still being criticized and unappreciated.
you are on your own and can be kicked out any time if your voice your concerns.
Cashier (Former Employee) – Edmonton, AB – July 22, 2014
A typical day at work involved working with the public at the cash register, stocking shelves, and cleaning. I learned more information on dealing with animals and handling of dangerous chemicals. Management was pleasant, professional, and always ready help in any way they could. Co-workers were also well trained, pleasant, professional. The hardest part of my job was the high turn-over in part-time staff. It seemed as though I would just get to know them and then they were off to a higher paying job. My absolutely favorite part of the job was working with people and animals.
Pet Product Associate (Former Employee) – Windsor, ON – July 21, 2014
My day of work would usually consist of stocking the shelves, make sure anything that wasn't on the shelves got stocked if we had it in stock. Helped the customers find what they needed and if they needed help carrying the time out would do that for them. The days were hard working, but my co-workers made it a fun time to be at work. Management was always busy dealing with orders coming in, but would also help us out if we needed it. Did their best to make sure we had what we needed to make the store run as smoothly as possible. Hardest part of the job would be when we didn't have what people wanted and not being able to satisfy their needs
sales associate (Former Employee) – sherwood park – July 20, 2014
The management at this store was terrible. There was an extreme lack of leadership and ability to relate to employees. Performance reviews never happened so there was little to no feedback. Many managers didn't care what employees thought. Turnover of staff was extremely high.
Pet Care Lead (Former Employee) – Edmonton, AB – June 9, 2014
If you love working with critters then this is a great place. You'll always be learning something new, from your coworkers AND customers. The only problem is some of the new management, and the poor scheduling choices of associates.
good benefits, learning new things, lots of cool animals
Very fun and fast paced environment. No two days are ever the same
Cashier/Salon/Pet Care/Customer Service associate, (Current Employee) – Brampton, ON – June 1, 2014
I don't have a typical day at work because I've had the opportunity to work in multiple departments including the grooming salon, at the cash register, in pet care and in customer service. I get to work with both animals and people and I have fun every time I clock in for my shift.
The hardest part of my job is when I cannot help a customer (or pet) with problems they face, health or otherwise. I love making relationships and connections with people and I dislike when I cannot fulfill their needs.
In terms of staff, I work with a group of friendly, knowledge people including managers and other associates. The environment allowed for free communication between all the staff and problems were generally addressed quickly.
Groomer (Former Employee) – Hamilton – April 17, 2014
Grooming salon is busy, the girls are gossipers so know you will always be talked about. You get paid minimum wage for getting bit, hurting your back and getting wrist problems. You are expected to work every weekend and also expected to handle dogs that bit you. If you have a soul, dont work here or you will loose it.
meeting some cute dogs
no breaks, horrible pay, health problems, horrible staff