Management is the only decent thing about this job.
Groomer Trainee/Professional Bather (Current Employee) – Canada – March 18, 2016
I work in the grooming salon, and a couple months into the job someone is trying to get me fired by giving customers false information and deleting appointments from the system, and claiming to be me. Because of this, the salon manager is treating me like garbage and never even confronted me directly about this. Instead I found out about this from a couple of the groomers that just happened to be in that day. Nothing but drama and you get payed the same as a cashier even though you're doing twice as much work and dealing with live animals. Also discussed the minimum amount of hours I need to work a week (20-25 hours) because I'm living off of this money and 2 months into the job and my hours have been reduced to 15 hours a week. Most of management is nice and do whatever they can to make everyone comfortable and happy but they are only capable of doing so much. I honestly hate going to work, the atmosphere is very uncomfortable in the salon. If one person is having a bad day, especially the salon manager, it affects everyone's day. My suggestion is if you're thinking about becoming a groomer, don't do it through PetSmart. They claim you only need to be a trainee for a few months before you get sent to the academy but there are bathers that have been working the same position for over a year now and are absolutely miserable.