PetSmart Employee Review

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fun with pets
Pet Care Expert (Former Employee) –  Mississauga28 August 2013
working with pets and people were very fun
management was great
all coworkers are fun and very polite
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Disappointment
PetCare/Salon/Customer Service Rep (Current Employee) –  Port Coquitlam, BC20 February 2018
Came to work at petsmart Port coquitlam and it seemed that all the other associates just wanted to get paid and didn't care. When their lack of care impacted to lives of the animals, it really upset me, after bringing it to the attention of the manager he did nothing. I worked in the grooming salon as well, i worked hard, was not trained properly, but gained experience working there almost every day. Just recently two new bathers got hired and my hours are getting cut. This is very disappointing considering I worked there during the busiest part of the year (Christmas time) and picked up shifts constantly and my hours are still getting cut. There is a lack of care and respect from the managers to the associates, along with them cutting your hours for people that do not care about the animals.
Pros
got to work with cute animals
Cons
lack of care and respect from managers, lack of training, lack of hours
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Fun place to work
Pet Care Associate (Former Employee) –  Etobicoke, ON8 February 2018
Fun work environement. Lots of cool products to learn about. Great building relationships with customers and their pets. Good team building job. Enjoyable place to work.
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Overall rating

3.7
Based on 5,642 reviews
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Ratings by category

3.5Work/Life Balance
3.2Salary/Benefits
3.2Job Security/Advancement
3.2Management
3.6Culture