Cashier (Current Employee) – Richmond Hill, ON – 25 August 2017
In the field of a sales Associate in Pet Retail, you tend to require having background and quite a bit of knowledge for pet care. Sometimes there are questions tossed at you which help you learn; either in discovering the information together or learning how to communicate with the customer. The most enjoyable part of work is the steady pace in which time passes quicker and the puppies and occasional cats that come in with their pet parents. The difficult part of work would be handling some of the rude and arrogant customers.
Cashier (Current Employee) – Maple Ridge, BC – 13 June 2017
fun place to work at if you love dogs and other small animals. i typical day for a cashier is near the cash register all day. i learned to help customers with the troubles they may have finding products.
Core/Cashier Associate (Former Employee) – Guelph, ON – 31 May 2017
Working at petsmart was fun until new management took over. I personally had to file three complaints against a manager who threatened me numerous times, but I still had to continue to work under her for two months until they finally let her go. They don't care about their employees, only about making money. I was one of their best employees but I was forced to leave when things got unbearable. Do not work here.
Cashier (Former Employee) – Duncan, BC – 30 March 2017
You'll start off at minimum wage and will only get a small raise once a year. Even then, you have to score high enough on their evaluation system. And if you do, you'll get a few pennies. There's little loyalty towards employees who stick around so most simply don't. Just about everyone who works there felt the same so it was fun to complain in the break room. Plus they hire so many people that sometimes you'll get 10 or less hours a week.
The biggest perk is definitely the animals. Though be prepared to clean up a few messes caused by them. If it wasn't for the animals this would probably be considered one of the worst places to work.
Cashier (Former Employee) – Gateway Park Drive Kitchener – 23 December 2016
I never had a typical day at Pet Smart. I did everything from cleaning, pricing, scheduling, empty shelf audits, shipping, receiving. cash. Really any thing that I was able to learn I did. The upper management was good. My co-workers were younger but always willing to learn. The hardest part of my job was trying to always stay on top of rotating products. Always enjoyed seeing the customers with their pets.
Cashier (Former Employee) – Grande Prairie, AB – 8 June 2016
A typical day for me was working as a cashier, helping to stock shelves and collecting donations for the local SPCA. I learned all my cashiering skills from this job and a lot of my people skills as well. My management was very organized and reliable in terms of giving me hours and my co-workers were easy to get along with. There weren't many hard parts about my job, I struggled at first with cashiering but managed to pick it up easier than I thought I would. I really enjoyed this job, if it weren't for school (I am graduated now) I would still be working there.
Cashier (Former Employee) – Cambridge, ON – 28 April 2016
The overall environment was good, past-paced, never without something to do and a lot of opportunities to get ahead. However, the management allowed certain employees to slack and behave completely inappropriately because they hired friends. There was a lot of drama too. A decent place as a whole.
Busy, high traffic workplace, fast day, great people.
Cashier (Current Employee) – Sherwood Park, AB – 9 April 2016
PetSmart is a great place to work, you're always busy, constantly on the move. Interacting with customers is a must, no matter what part of the store you work in. It's a great environment, as long as you're good with animals and pet parents.
Cashier and Core Associate (Former Employee) – Vancouver, BC – 25 June 2015
There were too many managers in such a short amount of time (8 months). There was too much change, and it was too hard to adjust to. The customers were great though. If only management treated me fairly and didn't lie to my face multiple times about advancing with the company. After several meetings with the store manager in hopes to advance in the company, 3 years later nothing had happened. They led me on and kept my hopes up, and weren't even disappointed that I resigned.
Everything about the company and how they manage employees
Cashier (Former Employee) – Dartmouth, NS – 6 June 2015
the best part of my day was getting to see the variety of dogs, the staff were awesome like a family, for the most part the management was fair. I learned a lot about animal health and the benefits of high quality foods.
Great Environment with lot of opportunity for advancement!
CASHIER (Former Employee) – St. John's, NL – 30 April 2015
Great part-time job. Many departments to work in (Cash, Stock, Pet Care, Management) and ability to cross-train! I was in every department as I was needed. Somedays you felt run off your head but that made the shift go by faster. Cleaning up after other peoples dogs is not fun but cuddling puppies makes up for it. Hours were flexible and great with working around my school schedule.