Cashier (Former Employee) – Saint-Lazare, QC – 6 October 2017
When I started in the morning I would get things ready for the day and tidy the place up if needed. If I cam in the afternoon all that was done was being a cashier until closing time where we had to clean up and take stock of the days sales. Hardest part of the job was dealing with some of the customers, as there would occasionally be some interesting people. Most enjoyable part was pretty much everything but dealing with the odd customers. The job itself was relatively simple and straightforward, i worked as a cashier selling snacks, cigarettes and gas for the most part.
Customer Service Representative (Former Employee) – Pickering, ON – 6 August 2017
I worked at a PC for 3 years, things I learned: - They prefer that you harass regular customers with the same questions/promotional offers that you already know aggravates them just in case a mystery shopper is somewhere in the line, basically no discretion allowed in trying to improve customer service, threats of dismal occur if you don't harass everyone with promotional offers; - Some mangers intimidate you to pay for "apparent" losses from inventory counts (ie. cigarettes, lottery, etc.); - They typically try to select the people they know they can take advantage of to put on a salary. They make it feel like it's a promotion to the person, but the person ends up working way more hours for no additional pay, are expected to come in on a moments notice for any issues, and get blamed more when things go wrong.
One benefit though: I knew in my heart there were employers/companies who didn't treat employees like this, it inspired me to go to college. I have had absolutely great employers since.
Advice: Look, I realize you might just need a job, there's nothing wrong with that. Just please don't buy into any career promises they may make to you. Let me put it this way, if you're doing a great job there, you would be even more appreciated at some other company that involves customer service.
Cashier/Customer Service (Former Employee) – Vancouver, BC – 27 June 2017
Great customer service experience, Fun co-workers, flexible hours, getting to eat the expired candy, good management and it covers some of the greatest offers any gas station can offer. Even though I have only worked there for a year now I feel like I'm part of a family that stands very strong. I will continue to work at Petro Canada with pride.
Friendly management but poor training and unclear guidelines
Cashier (Former Employee) – Edmonton, AB – 30 May 2017
I enjoyed working the nightshift and interacting with the customers but the lack of communication from management led to conflict with coworkers over who was supposed to do what. High levels of gossip and employee theft led to a high turnover rate for workers.
Store Manager (Former Employee) – Toronto, ON – 19 May 2017
Their policy are worst, very low pay.. every other month there is a mystery shop where u have to be 100 % otherwise u will loose ur job, as a employee u have to deal with 800 to 1000 customers per 8 hour shift.
Great Management, fun place to work, developed good relationships
CASHIER (Former Employee) – Abbotsford, BC – 17 May 2017
The management was fantastic, concerns and issues were address immediately. A typical 8 hour work day included cleaning, stocking, inventory of tobacco and lottery, end of day closing responsibilities. The most enjoyable part of the job was our regular customers and the relationships that were built.
Petro-Canada is a great location to work for younger individuals looking for work experience, or older individuals who have no desire to improve themselves and are accepting of a position with no room for further self-development or career advancement.
Gérant (Current Employee) – Hudson, QC – 6 April 2017
Je commence à 9h le matin je vérifie l'état général du magasin je donne des taches claires à mes employées sur ce qui doit être fait en urgence je m'occupe de tout ce qui est bureau et par la suite je suis sur le plancher.