PETLAND Employer Reviews

The hours I was given at Petland were horribly erratic - there was absolutely no dependability of schedule, which meant that despite my best efforts, I was often highly confused, resulting in several times where I was either late or had no idea that I was supposed to be working - or not working. Despite having a recorded schedule for every month, I – more... swear that hours were occasionally changed without my knowledge, for that is how it seemed. The hours were also given inconsiderately - a coworker of mine with a young son who needed weekends off was often given weekend hours to work anyway and I personally often found it difficult to manage errands because of my hours conflicting with the time my ride had available to take me place. I often felt very rushed working here, told to do tasks which were impossible to accomplish in the amount of time that the management wanted us to accomplish them in. I worked very hard at Petland and got little credit for it. Once or twice, I was accused for something which I did not do.

I have worked in the pet industry three times now and this was the worst place. With so many animals to keep track of and clean as well as take care of customers, having to know about all of the said animals in order to help them, this was a much bigger job than the money it offered. You do double duty here - you're half retail salesperson and half animal caretaker/janitor and often the retail side takes over, resulting in less time for the animals who need it. Maintenance in the fish area alone could take all day and it was the heavy duty work which is not easily interrupted, yet it was so constantly. I never felt valued or trusted and it was easily to feel disloyal. Whereas at other pet stores I felt strongly driven to only shop at my store, I was happy to shop elsewhere and since leaving, I have rarely shopped there since. The store has very aggressive sales tactics, making you 'attack dog' customers right at the door and getting in their faces rather than simply greeting them and leaving them alone for a while before returning to them a few minutes later to see if they need any help. There was also an employee who was very religious and I would have liked it if the management would have asked her to keep her beliefs at home as they seemed highly inappropriate in the workplace. There also were not really many opportunities given to the employees so that we could freshen our knowledge about products as very few reps came in and we never went to product seminars. With the nature of this job, what with daily teaching customers, more proactive education of the employees would be very helpful.

On the plus side, the coworkers were pretty great and everyone is quite nice. The pizza rocked! – less

I ran the store typically as manager on duty: opening the store, managing staff, reconciling monies and closing the store. The manager in charge when I was first hired took advantage of my salary by promising me a higher wage and then saying it wasn't possible. Though I tried to stand for my rights and he treated me with little respect. He eventually – more... left and store operations ran a lot smoother in respect to employee conflicts or drama (I was not the only one who felt they'd been wronged by him). The job itself is unbelievably rewarding. Learning about animals needs and educating customers on how to create the ultimate human animal bond will forever be rewarding. – less

On shift you must take care of a to do list, meet hourly sales goals ( no exeption if the store isnt busy) organise shelves, mop floors and clean up after animals. Fun friendly staff, good managers but it is a retail job, be prepared.

DRAMA, DRAMA, DRAMA. The company likes to make decisions without thinking about them and then a week later change their minds again making things chaotic and very confusing. The policies and procedure manual was essentially just a joke! Head office is a joke. If the company was run better and they had people capable of doing their jobs properly and – more... efficiently I would recommend working for them but until then I would avoid it unless you want to deal with no structure, the politics, and a poorly run head office. The Entire operations team has no clue what they are doing and I really don't think that they are in this for animal welfare. Its all about money. – less

Petland was a job that made learn how to take animals and it was hard work but fun as well but with 9 dollars salary it wasnt enough so this job was alright I still learned a lot from this jobs

I loved working in the fast work environment of retail, interacting with people with a great staff to help you get through the day even when it was a tough day. Management was understanding and great at showing the essentials to work in that environment.

A typical day at Petland would be to reach the end of the day sales target, time management is a must, helping more than one customer at once and being attentive and friendly to everyone without breaking the professionalism aspect of the job. Taking care of the animals, working around their schedule (feeding, bathing, walking, etc.) The most enjoyable – more... part of the job was seeing the look on customers faces when I deliver them with exactly what they were looking for. – less

The owner makes employees do more than what they are being paid
for.
Managers were very rude.
It was sad seeing the dogs sick

I love working with animals, so i truly enjoyed this job. This job was where I first learned to use a cash register, how to check inventory, customer service, and overall business experience.

In a typical day I could be bitten by a snake,dog,cat. cleaning from the time you get their till you leave.Most enjoyable was lunch time to play with the "pets".

I worked at two different locations with two different owners. While Petland as a whole has its issues, the particular stores that I worked for were decent. The Lewisville, TX store (now closed) was kept extremely clean under the original ownership. It then sold out and went downhill from there. The Southlake, TX store was a bit more of a mess. I overall, – more... would not recommend Petland, but I did enjoy working at the locations that I was employed at. Since it is a franchise, each store will be different. – less

The staff is not always the most kind and as a starting pet counselor you are treated unfairly and regulary taken advatage of.

Have by far the best fish selection, dog selection. Just overall a great pet store.

If you like working with animals it's a good place to work. You will always feel like your job is on the line. High sales driven. Forget about asking management questions.

No where else but a zoo could you find yourself in touch with so much of the animal kingdom.

I adored my job here, as I'm a fish person. I can't think of any better job than one that allowed me to work around them all day. Unfortunately, they over hired and I had to be laid-off.

It's a lot of fun if you enjoy being around animals. Management was not the friendliest people, but my co-workers were lots of fun to be around. The hardest part of my work day was keeping up with the dogs, but the easiest part of my job was being around animals and people all day long.

I loved taking care of the animals but they hired people that knew nothing about animals.

terrible treatment of animals, bad management, bad place to work

This was an ok job, it was my first, I really didnt like it, but it was what it was.