Pros: free pizza for lunch sometimes, employee discount, free bag of dog or cat food (though it must be from specific brands)
Cons: horrible seemingly ever changing hours, no employee education, poor management, not enough pay for amount of duties involved
The hours I was given at Petland were horribly erratic - there was absolutely no dependability of schedule, which meant that despite my best efforts, I was often highly confused, resulting in several times where I was either late or had no idea that I was supposed to be working - or not working. Despite having a recorded schedule for every month, I – more... swear that hours were occasionally changed without my knowledge, for that is how it seemed. The hours were also given inconsiderately - a coworker of mine with a young son who needed weekends off was often given weekend hours to work anyway and I personally often found it difficult to manage errands because of my hours conflicting with the time my ride had available to take me place. I often felt very rushed working here, told to do tasks which were impossible to accomplish in the amount of time that the management wanted us to accomplish them in. I worked very hard at Petland and got little credit for it. Once or twice, I was accused for something which I did not do.
I have worked in the pet industry three times now and this was the worst place. With so many animals to keep track of and clean as well as take care of customers, having to know about all of the said animals in order to help them, this was a much bigger job than the money it offered. You do double duty here - you're half retail salesperson and half animal caretaker/janitor and often the retail side takes over, resulting in less time for the animals who need it. Maintenance in the fish area alone could take all day and it was the heavy duty work which is not easily interrupted, yet it was so constantly. I never felt valued or trusted and it was easily to feel disloyal. Whereas at other pet stores I felt strongly driven to only shop at my store, I was happy to shop elsewhere and since leaving, I have rarely shopped there since. The store has very aggressive sales tactics, making you 'attack dog' customers right at the door and getting in their faces rather than simply greeting them and leaving them alone for a while before returning to them a few minutes later to see if they need any help. There was also an employee who was very religious and I would have liked it if the management would have asked her to keep her beliefs at home as they seemed highly inappropriate in the workplace. There also were not really many opportunities given to the employees so that we could freshen our knowledge about products as very few reps came in and we never went to product seminars. With the nature of this job, what with daily teaching customers, more proactive education of the employees would be very helpful.
On the plus side, the coworkers were pretty great and everyone is quite nice. The pizza rocked! – less