Store Level great, Head Office and upper management horrible
Full time PC (Former Employee) – Calgary, AB – 22 February 2017
Where to start...
I worked at 2 different stores, for a few different managers. Some managers were amazing - offering training and coaching and fostering a great culture. They cared about the employees, the animals, and the customers. I also saw these managers get treated like dirt by upper management from Calgary and Winnipeg. It was crazy actually how the good managers seemed go get the worst treatment and the horrible managers kept getting promoted! When you dig deeper and find out the INSANE drama and favouritism that happens in upper management, it's no wonder they treat the horrible managers like they do...because they're not a threat. They like to keep the poor managers close and under their "wings" so to speak because they don't push back.
I left because my favourite manager left because she couldn't take it anymore. Head office kept cutting hours but upping sales goals. Keep in mind you still have to care for the animals, and when more hours are cut and there's not many staff to help each other out, goals get missed and EVERYONE feels the stress.
Having worked for other retail companies since, I will say that the training I received at Petland was top notch - from the managers that cared. It a shame that head office is so completely out of touch.
Customers, animals, coworkers
Head office/upper management