Store Manager
PetSmart - North Vancouver, BC

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PetSmart is currently seeking a strong Store Manager for our North Vancouver, British Columbia store. As one of our associates you will be trained in everything from how to be a better Pet Detective to polishing your managerial skills. You will represent our vision -- to provide Total Lifetime Care to every pet, every parent, every time by offering them support and services beyond compare.

As the Store Manager of a fast paced and fun environment, you will be managing 3-5 department managers and overseeing 25-30 hourly associates. You’ll be responsible for setting a clear vision for your team, providing leadership that will ensure excellent customer service, and developing high morale.

Essential Job Functions:

  • Ensure the health and safety of the pets in our care
  • Drive to generate sales
  • Budget control including payroll, shrink, sales, operating expenses, P & L
  • People management including staffing, scheduling, counseling, & motivating employees
  • Associate Relations: coaching, performance reviews, succession planning, etc.
  • Ensure positive customer experience
  • Commitment to growing our services: Grooming Salon, Pet Training, Adoptions, Pet Care Department
  • Ensure product is available to our customer at all times

Minimum Requirements:

  • Bachelors degree from four-year college or university, or equivalent work experience
  • Minimum of seven years related experience working in a retail environment
  • Minimum three years management experience OR equivalent combination of education and experience
  • Comfortable operating various systems including: Microsoft Office, payroll, SAP, etc.
  • Excellent verbal & written communication skills

Our great benefits include:

  • Competitive Pay
  • Comprehensive health plan: medical, dental, vision
  • Stock Purchase Plan
  • RRSP program
  • Discount on PetSmart products and services
  • Opportunities for career advancement

If you’re passionate about pets and want to build a dynamic retail career, then why not combine your love for pets with a rewarding career at PetSmart?

NOTE: PetSmart has several career advancing opportunities throughout the province (all management and non-management) and we welcome all applicants - you will have an opportunity to identify desired position in your application.


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