Sales Associate and Cashier (Former Employee) – Toronto, ON – 3 June 2014
A typical day of work consisted of the opening procedure of the store, counting the money, dealing with customers, acting as both the cashier and sales associate, and finally closing the store. That closely summarizes the typical job at Pet-Valu, such as simple and straight-forward, however I would like to add that Pet-Valu is much more than just that. Pet-Valu is a retail job at a much slower pace with the advantage of dealing with the occasional pet that walks in. Mainly, the job consisted of up-selling certain products over others and educating the customer with the best choices. Advantages consisted of working with sweet and gentle co-workers, as well as having time to relax and have things done at a certain pace. Since Pet-Valu isn't a huge retail store, employees get to meet, interact and work with management on a daily basis and communicate whatever difficulties they may have. However, I can't say that working at Pet-Valu is perfect either. There is lots to learn while on the job. Training consists of hours of training videos and workbooks to learn the basics of all types of animal nutrition to teach the customers. However without prior knowledge and experience with all types of animals, giving advice to customers regarding certain things can be difficult. Furthermore, since some locations are franchised and others corporate, there are differences between the two. I have worked in both types, where the franchised owner is on top of everything related to money and as an employee, you learn to be very careful with how you count money. While in corporate, the higher-upsmore... are constantly changing managers around to where they were better 'suited'. So a big disadvantage would be getting used to dealing with different managers and changes in corporate.less
Meeting a new animal friends
Higher-up management, constant changes of management
Fun place to work at if you are interested about pet nutrition
Key Holder (Current Employee) – Maple, ON – 6 March 2018
Pet Valu is committed to training their employees on how to educate customers on feeding their pets. A typical day at work includes answering customer questions about different brand of foods and cashing people out. It is fun to be apart of a great team who all work together as well. Hardest part of the job is learning about all the different brands of food, but once you grasp the main ones and what they do for different types of breeds it is okay. The most enjoyable part is seeing the fluffy customers or playing with kittens.