Desktop/Laptop Repair Field Technician for Dell (Former Employee) – Toronto, ON – 3 October 2016
Working for People to Go as a FIELD computer technician and as an independent contractor gave me a higher level of responsibility, as I had to troubleshoot, repair, liaison with Dell clients and constantly adapt to new Dell models and computers without the same supervision that I have had in previous positions held. This level of responsibility prepared me for taking on new roles within my job and learning how to balance everything without any formal instruction. This experience was paramount towards my growth as an independent contractor, as I feel I am able to access situations and take initiative with little to no supervision.
Technician (Current Employee) – Montréal, QC – 11 July 2015
Work that requires physical and mental tolerance Electrical and Mechanical installation of the ALV (Lotto-video-machine) Project coordination by following the procedures in the manual provided by the engineers Technical support for complex issues unresolved by technicians on site Annual maintenance of the ALV Software upgrade Working overnight hours