Bilingual Customer Service Representative (English/ French) F/T
People Store Staffing Solutions - Mississauga, ON

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LOOKING FOR BILINGUAL CSR ! GREAT OPPORTUNITY FOR GROWTH WITH AN ESTABLISHED ORGANIZATION!!

Location: Mississauga

Job Duties:
- Receive all incoming service calls from customers and correctly obtains the appropriate information from the customer in a courteous and timely manner
- Develops and maintains positive relationships with external and internal customers.
- Relay calls and other information to technical representative by pages, telephone or message system
-Parts order entry as required to replenish car stocks for technicians
-Communicates priority basis for service calls to technicians
-Entering service requests, technical activity and call completion information
-Access and maintain customer files to ensure up to date information such as contract expiry date and renewal dates and advises Administration accordingly.
- Input and maintain current customer data (i.e. address changes as required)

Skill Requirements:
Fluency in French and English
Computer literate (data entry)
Attention to details
Customer focused
Positive and professional attitude
Excellent verbal and written communication
0-1 year of Customer Service experience

Compensation:
To be discussed with potential candidates

PLEASE APPLY ONLY IF:
1. You are available for full time work
2. You are available for 12 - 8 PM shifts
3. You are fluent in English and French


Indeed - 21 months ago - save job