Fast paced environment with a great deal of customer service.
Senior Customer Service Representative (Former Employee) – Bangor, ME – November 11, 2013
I worked a Monday Though Friday shift with a Saturday shift once a month. Training was required to maintain banking compliance on a monthly basis. Our branch was very busy with one manager above my positon and I would over see tellerline of three staff members. The hardest part of my job sometimes was not being able to focus more on the customer needs versus selling additional products as I really enjoyed helping people.
Financial Service Associate (Current Employee) – Trumbull, CT – February 9, 2016
The only problem with People's is the fact that they are cheap but preach superior customer service which becomes more and more difficult to achieve when procedures are made more difficult just to lower cost.
Online (Current Employee) – Bridgeport, CT – January 28, 2016
Pros: - great work/life balance - my team is a great team to be a part of - good benefits - job security is good, retention rate is awesome, definitely not a revolving door
Cons: - Advancement opportunities depend on which team you end up working for, sometimes there are no advancement opportunities for you and you have to move to a different team - Behind on technology, never innovators, always catching up because they lag behind in features in comparison to other banks
Commercial Banking Intern (Former Employee) – Boston, MA – January 24, 2016
i interned with the company during summer 2015, and it was an awesome experience. i learned more than i ever thought possible, and I'd certainly recommend it to anyone looking for a strong resume experience.
Financial Services Associate (Current Employee) – Levittown, NY – January 24, 2016
Your title only means as much as you can do within the confines of the company but not how little you may do -although entitled for many to understand as a banker, still take on teller transactions, however am also licensed for residential lending and can generate business lines as well -giving the customer the full 360 effect of you being their personal banker
coworkers are energetic and always willing to help -not just the customer but the team
hardest part of the job is really delving in to a person's finances and reasons as to why and how they want their money handled -tend to get a greater story than expected and they re not particularly present ones
best part- finding the perfect financial solution for your customer , very rewarding to watch people receive whaqt they never thought they could get, help people achieve their various financial goals in a multitude of ways
management- varies branch to branch, but ultimately , based on upper management -market and regional managers -that make the job a little more difficult -the promise of moving up "quickly" in the company sometimes leads to empty promises, some HR standards are simply double-edge swords of rules and penalties
Too boring and you have to take too much from the callers
Call Center Representative (Former Employee) – Burlington, VT – December 16, 2015
Drudgery is the best description of this job. Awful. Inflexible schedule. Horrible pay. Management doesn't do much more than train new people coming through the revolving door of this institution. Customers must bear with out of date technology and you are the one who gets to explain to them why the bank gets so much of their money in fees. (Even though it's the bank's fault.) Bad culture for customers. If this is your first job you may not get how awful it is, so go for it. But if you've had other jobs that paid more with less aggravation from customers, then you should avoid it. Not a good place to work unless you want to be sworn at all day and get a fat rear end from sitting all day literally attached to a phone.
financial (Former Employee) – New York, NY – November 24, 2015
I had a great experience working for this employer. The DM was very motivative and always theer for the employee. I have earned lots of experience managing high volume data, communicating with client with busienss and financial related matter. worked closely with the IT team and also the financial advisor for investement related products.
Market Manager AVP (Current Employee) – Rocky Point, NY – November 11, 2015
It's refreshing and motivating to start my day by visiting my branches and attend their sales meeting where I can learn about the sales successes from the prior week and their plans to replicate that success or close production gaps for the period. I truly enjoy the one on one coaching sessions with my direct reports and skip level colleagues.
everyone did and learned everthing from teller work and banker
sr. csa (customer service associate) (Former Employee) – Mount Vernon, NY – October 9, 2015
Assisting customer with their everyday financial needs. I've learned that a lot of customers don't know what's needed for them. Being a manager or being managed over is important to have things work out smoothly Working with your co-workers is important that all are on the same page. The hardest part of the job I've found is getting out on time from work. The most enjoyable part of my job is meeting people.
Customer Service Associate- Bank Teller (Current Employee) – North Haven, CT – September 28, 2015
Plenty of room for advancement and growth within the company. The health benefits could use some improvement along with the pay for the employees. However there are good incentives and possible quarterly bonuses as welll
Lead Debit Card Loss Prevention (Former Employee) – Bridgeport, CT – August 8, 2015
There was a constant change in management from the Vice Presidents to the various sections in management throughout the company. It created culture of hostility because there was a constant change in management styles that clashed with any remnants of consistency.