Test Administrator (Current Employee), Bethesda, MD – August 7, 2012
Pros: flexible with school, very easy commute
Cons: not in my field of expertise, not many opportunities for advancement
A typical day of work would include checking test takers' identification, admitting them to take their tests, proctoring the test takers while they took their tests to maintain security , and then deliver the results of the test to the appropriate place. Some other responsibilities were general test center upkeep such as, keeping the test area sanitized – more... and, if need be, doing some repairs on the test center computers.
The hardest part of the job was being able to juggle my work schedule around school, which I was attending full-time. The most enjoyable part was learning about all the different professions that we administered test for. – less
Production/Customer Service Representative (Former Employee), Smyrna, GA – August 18, 2014
Pros: a job well done
Cons: no opportunity available for growth
A regular work day, spent processing licenses and resolving problems and answering questions from customer calls.Work had to be completed before the end of your shift including accounting balances on the check work for the day. The hardest part of the job was making sure everything balanced and verify funds so accounting was able to balance so the reports – more... that had to be turned in to management would be balance for the month end reports that was reported to HR head office account dept. My co-workers together would get the work and help each other get everything done by end of the day. The best part of the day is when we were able to resolve the problem and the customer was very happy with the results. – less
Financial Analyst (Former Employee), Old Tappan – August 6, 2014
Pros: good company.
Cons: didnt want to leave the company but lay off's had to take place.
Work is consistent. Learned about different products on a regular basis. Management has an open door policy. Love working with coworkers. Hardest part of the job was getting laid off. The most enjoyable part was sports activities with committees.
Productive & commit to the work, always enjoying in assigned work
Territory Manager (Current Employee), Dharwad, Karnataka – July 31, 2014
I have learned approaching skill, How to build relation with customers, conceivable skill, negotiation skill, team handling, Management skill. the most enjoyable part is that, convening a typical customers.
rather not say (Former Employee), San Antonio, TX – July 25, 2014
Pros: affordable healthcare
Cons: lots of layoffs, they won't retrain employees to try and retain; very political
Pearson is a global company, therefore the benefits are great. However it is unstable and the culture is poor. A new CEO was named in 2013 and starting in the fall of 2013, layoffs have been happening. They won't retrain employees for other jobs. They have had several small layoffs...probably to keep it out of the public eye. The remaining employees – more... are nervous and scared. Pearson spends a lot of time trying to highlight certain groups and what a 'great' company it is, rather than spending the money/time on things that matter to the entire population of employees. It is not the place they portray it to be. – less
Excellent workplace. Teamwork Motivation Workshops Communication +
Customer Service (Former Employee), Lebanon, IN – July 22, 2014
Pros: love the constant change of venue. positive atmosphere
Cons: high volume not as customer oriented
Inbound customer call center Seasonal High Volume +100 Teachers, Sales Reps, Professors, School Office Administration Tracking calls Tracked pkgs Explained materials K-12 or found someone who knew what I didnt Rectified accounts Successfully handled Overshipment/Undershipment Issues
Indexer (Former Employee), Indianapolis, IN – July 16, 2014
Compiled indexes derived from author manuscripts to assist readers in information searches with a focus towards grammar, consistency, and readability. Worked with authors, editors, designers and imprint managers to ensure projects stayed on schedule while maintaining a high degree of quality. • Indexed more than 25 titles each of the last three years, – more... surpassing personal performance goals by 40%. • Contributed to the Editorial Services Department significantly decreasing the average number of days a title spent in production by completing 100% of projects on or before deadline in the last three years, completing most assignments within an average of five days, greatly exceeding projected goals. • Incorporated new technologies and changing production processes quickly while meeting required deadlines and maintaining quality standards. • Cross-trained as a Project Editor to assume additional responsibilities of meeting and corresponding with authors, editors, composition and layout teams and imprint managers on a daily basis to keep titles on schedule and under budget. • Accommodated titles from other imprints when scheduling conflicts occurred while maintaining quality and ensuring original deadlines on previously assigned projects. • Selected to train new hires in the indexing process and to mentor interns. – less