Test Administrator (Current Employee), Bethesda, MD – August 7, 2012
Pros: flexible with school, very easy commute
Cons: not in my field of expertise, not many opportunities for advancement
A typical day of work would include checking test takers' identification, admitting them to take their tests, proctoring the test takers while they took their tests to maintain security , and then deliver the results of the test to the appropriate place. Some other responsibilities were general test center upkeep such as, keeping the test area sanitized – more... and, if need be, doing some repairs on the test center computers.
The hardest part of the job was being able to juggle my work schedule around school, which I was attending full-time. The most enjoyable part was learning about all the different professions that we administered test for. – less
Manage Professional Testing Center, customer service
Test Center Manager (Current Employee), Rochester, MN – June 19, 2014
We provide the site for a diverse multitude of candidates to take exams to qualify for licensing in approx. 200+ professional careers. Each career/client has guidelines for candidates to complete and qualify to sit for their exam. Each client's guidelines are unique and require detailed attention when admitting candidates for their exam. We are required – more... to admit candidates according to strict security procedures provided by each client. Then proctor the candidates before, during and after their exams. All exams are computer generated. Customer Service is at a premium and expected to be "breathtaking". It is highly enjoyable work but not strenuous. Benefits are excellent but hourly pay is average. Upper management is varied and large. Pearson Vue is a global company. Communication with my immediate manager is outstanding. I thoroughly enjoy this position but am seeking some additional challenging work and income. – less
Each Pick (Former Employee), Indianapolis, IN – June 5, 2014
Pros: 2 breaks per 8 hour shift
I am not a warehouse kind of girl, but this job was an experience everyone should have while they look for work. The hardest part of this job was keeping up with the quotas and not getting a lot of errors. I really liked my co workers.
Program Design Lead (Former Employee), New York, NY – May 15, 2014
I worked for Pearson Education for 22 years. I learned a lot about publishing during my time there. I designed and art directed college textbook covers and interiors. I also supervised 2 Senior Designers and 1 Desktop Coordinator along with outside freelance designers, illustrators, photographers, and photo researchers.
My colleagues were very talented – more... and inspiring. I enjoyed working with them as a team. The most challenging part of the job was obtaining timely feedback from offsite team members. The most enjoyable part of the job was the creative challenge. I truly love designing and it was a wonderful opportunity to work on many different types of projects. – less
Area Sales Manager (Former Employee), India – May 14, 2014
• Responsible for sales of the DigiClass in Schools in Cochin area. • Identifying the Clients from Cochin Market. • Meeting the clients • Doing demonstrations in the schools about the product • Negotiating and closing the deals with the schools. • Coordinating the teachers training in the schools • Achieving the revenue target in the financial year.
Associate Customer Service Representative (Former Employee), Bloomington, MN – April 29, 2014
Pros: nice facility, good benefits, decent wage
Cons: commute/struggles with communicating with many customers, too much of a reliance on the functionality of provided tools/software
That call center that I worked in for Pearson VUE is a very nice facility and environment to a do full-time position in phone support. A typical day of work would include taking inbound calls assisting testing candidates with getting scheduled/rescheduled for their licensing certification exam. The management and coworkers here were all very professional – more... and accommodating. The hardest part of the job was managing the phone calls from candidates with very difficult to understand English. These phone calls tended to go a lot longer, and therefore would subject me to more coaching from my assigned quality assurance coach. The most enjoyable part of the job was being able to seldom encounter a testing candidate that were knowledgeable about sports and enjoyed expressing what different players/franchises they liked. – less
Productive and challenging work environment; great benefits
Operations Business Analyst-Workforce Management (Current Employee), Lebanon, IN – April 24, 2014
Pros: you have opportunities to learn more and constantly be challenged. when you show the desire to learn, you will be given more work to do.
Cons: no room to grow with pearson; there is too much outsourcing since 2012.
A typical day at Pearson begins with a To-do list that you don't always get a chance to fulfill until late in the day or has to be be constantly realigned to priorities. You are busy with customer and technical issues that you will handle with a First-Call resolution frame of mind. Learning is unlimited. If you want to grow your skills set, you will. – more... If you are satisfied to just do your job, you can do that as well. Management had been deep in experience until recent reorganizations; but always willing to listen. The hardest part of the job is knowing that communication is not always available to you. You will need a can-do attitude to get the answers yourself; ask a lot of questions, and think outside of the box. The most enjoyable part is the family-oriented teams within Pearson. Your co-workers are interested in you and supervisors willingly work to develop you to be one of the best. – less
Excellent job culture, benefits, and overall experience.
Scorer (Former Employee), PR – April 15, 2014
Excellent opportunity to work from home. I scored English test form students. I learned to work under pressure. The experience from my co-workers and supervisors whats great. I feel gratification of these work because I improve my English language.