Pearle Vision Employer Reviews

An overall great place to work. Management very approachable.

More than adequate training, including ongoing training. Entire management team worked collectively to achieve maximum site performance. I entered the industry with no experience and left with knowledge of every aspect of the business.

Great company, allows potential for profit sharing, friendly work environment, on the job training programs are extremely beneficial, and overall the company seems to stay solid with employment through fluctuations experienced in the economy over the last couple years.

Responsible for the upkeep of the websites of two store locations
• Develop marketing materials, such as coupons and other promotional items
• Schedule, organize and attend career days and senior center presentations within the community
• Managing employee punch in/out and detail payroll reports
• Attend networking events to promote both stores
• Handle – more... all administrative office work for both stores
• Periodic closing opening and closing of stores
• Checking end of day closeouts to ensure staff compliance – less

just like any other retail company you don't make goals you don't get to keep your job. Its an excellent opportunity for college students, but horrible if you want to make a career.

I ENJOYED ALL PARTS OF MY JOB. I WORKED FOR
A FRANCHISE OWNER AND IT WAS SO PLEASANT TO
GO TO WORK EVERYDAY. I LOVED DEALING WITH
PEOPLE HELPHING THEM THRU THE PROCESS OF
FINDING RX GLASSES FOR THEIR NEEDS.

If you don't have a life then this is the place for you, This company doesn't care about it's employees and is all about numbers, If you can meet their criteria then a find a way to get rid of you.

The day was typically laid back, alot of customers would come in from day to day but the flow of how we did our customer service made it seem like nothing at all.... the customers would come in (appointments or walkins) we would pre examine them for the doctor... while they wait for the doctor we try to help them find a selection of their highly liked – more... frames and lenses so that it would be easier to choose what type of new glasses they wanted at the end of thier visit. – less

this position helped me learn how to be detailed and oriented with insurance and medical billing.

Fabrication of eyeglasses... more experience... management was great.... good co-worker relationship, trained. hardest part of my job was production of 1 hour service satisfaction... most enjoyable part of work was customer satisfaction.

While I worked at Pearle, Luxottica acquired them. It was an adjustment and they played around with ways to make the different chains work together, taking work from Pearle to LensCrafters for instance to process. After being acquired by such a large organization, the benefits actually improved as far as health care costs. I have since heard they now – more... get rid of people if they don't meet their sales quota, which is somewhat understandable but also should be analyzed by each store. If one person is selling everything and the others aren't that's a reason to cut staff. But if the entire store is slowing down, they should not fire people. They need to realize the cost of hiring people and training them is not worth cutting staff every month not to mention loss of customer loyalty and confidence. – less

A typical day at work would be open the store, count cash, turn on computers, verify insurance, check in patients, do pre testing for the Optomitrist, be in compliance with Hippa privacy act. Fill the Optomitrist prescription and help the patient select the best lenses for there needs and lifestyle. I would educate the patient about lenses, features – more... and benifits so they could make an informed decision and buy with confidence. Then I would enter the patients data into the computer, address, name , insurance, prescription , and eyeglass or contact lens order. Then I would bill the patient according to there insurance coverage and bill the insurance company there amount due. A few weeks after the patient picked up there new glasses I would call them to ask how there new glasses are working out and if they were happy with them.

. I would then take payment and order the lenses from the correct lab. Also I gave contact lens classes for new contact patients to teach then how to put them into there eyes and remove them and care for them.

I quality checked glasses before they were dispenced to patients if there was a flaw I would reorder replacement lense or frame as needed.
I would handle customer complaints by listening to them and understanding there concerns . I would do whatever i could to make the customer happy and have a good outcome. Customer service was a big part of the job, as well as multitasking and attention to detail.

I learned a lot about customer service and leadership and consistently meeting sales goals.Also i learned how to operate pretesting machines for the Optomitrist. Another thing I learned is how to cut lens blanks down to fit into any frame on a patternless edger.

I got along well with all my co-workers and we had little competitions between us for lunches, gift certificates, etc, to make things fun.

The management was helpful in coaching the employees to make sales goals and help if someone was having trouble.

The hardest part of the job was dealing with irate customers that you just couldn't reason wtih. It was un-nerving however the manager would usually step in and ask the person to leave the store.

The most enjoyable part of my job was helping a customer who really loved there new glasses and were so appreciative for my help. Some people would even bake pies or cookies and bring them in for me and I was just doing my job. Also I liked meeting and talking to all kinds of different people . – less

This place was horrible due to the girls that work there. They probably dont work there anymore, maybe they do so its hard to really review somewhere thats been a while. But they company itself was a pretty good company to work for. Office is open from morning to late nights and 7 days a week so schedules sometimes are tough.

I enjoyed working with my manager, and co-worker. We had a small staff, but were together 5 years. The best part of the job was giving someone glasses for the first time, and the look on their face when everything is clear. A lot of people don't know what they aren't seeing til they get new glasses/contacts. I learned a lot about optics, and there is – more... always more to learn. – less

The people were nice, and if you are interested in this field then it would be great, however I was just needing a paycheck. I had no desire to become licensed in this field, so therefore by law could not do much on my own.

Each day employees are responsible for selling and customer service; product ordering, repairing, and dispensing; medical billing; store maintenance and cleaning; answering phones; scheduling appointments; preliminary screenings for the doctor; signing up customers for store credit; processing payments; and filing.
As assistant manager I was trained – more... and responsible for employee scheduling, hiring/firing, monitoring P&L statements, opening and closing procedures, and how to train, maintain, and motivate employees.
The hardest part was trying to advertise our store with limited funds and help from corporate.
I enjoyed the atmosphere, working with my co-workers, doctors, and manager were wonderful to work with, and helping our patients. – less

Everything outstanding I loved working with the patients and answering the phone calls. It made me feel good that I could make their day!

Amazing place to work at. I have been working for 4 years now. Very flexible and calm place.

I loved the staff we became like family everyone worked together well and this is where I learned about great customer service.

A very stressful profession with little room for serious advancement, and cutomer service standards that left something to be desired