Productive workplace that allowed obtaining new skills
FULL-TIME OPTICIAN (Current Employee), Norman, OK – February 19, 2014
A high-volume business for retail and medical office environment. I learned to multi-task and be a team player to overcome the obstacles of a high-volume and high-demand environment that was at times understaffed. Obtained many great skills from cross-training with both retail and medical office environment. The hardest part was feeling under-appreciated – more... and sometimes under-compensated for the expectations demanded which were inconsistent and new consistently, but adapted quickly to meet them. Great co-workers. – less
Apprentice Optician (Current Employee), Cincinnati, OH – February 17, 2014
Pros: eye care, wages
A typical day at work would consist of cleaning the stock, making pre-appointment calls, distributing glasses to patients, making appointments, and helping patient in however they needed. I learned the types of lens available and how to fix a pair of glasses. Management was one of the only downsides to working here. My general manager favored certain – more... employees over others and gave the ones he liked most more hours and privileges. He also got rid of co-workers who did not appeal to his ego and let him run the show, even if they had more knowledge/experience than him. My co-workers who were my boss's favorites acted above the law and they're own responsibilities in customer service. The others done what was needed with finesse and were pleasant to work with. The hardest part of the job was trying to prove I was good enough to teach and help. The most enjoyable part was helping a patient find their most perfect glasses. – less
Great place to work. Pros - Great Environment, Culture, People, Good Infrastructure with best facilities for employees
Jeteye Regional Director of Operations (Former Employee), New Jersey – February 13, 2014
On a normal day I arrive at 10:00am and take part in the first team meeting of the day with my team, no matter what store I visit. Once we've discussed the plan of action for the day I will allocate some of the team to work on the current roles and the rest work on business development and tracking down new roles. Over lunch I speak with my team again – more... about ideas which could help us generate leads. As a Manager I will also spend a lot of time throughout the day mentoring, coaching and training both new and existing sales reps and medical technicians. I like to answer all my calls from all other locations, meaning I can provide advice straight away in regards to particular situations. When I’m unable to answer a call, I try to return it ASAP. I still try to follow the same structure of the day as my team and lead by example. However working with multiple busy and demanding teams, mean that things change on a regular basis and as the leader of the team I need to ensure I am as flexible and adaptable as possible. In order to keep on top of things I write everything in my IPad every day to remind me to do certain tasks and new ideas. This is only a part of what I do on a normal day, I also recruit, interview and the hire for the company. – less
If your an apprentice it's good, but license folks be careful
License Optician (Former Employee), Cincinnati, OH – January 24, 2014
Pros: can't think of any, lux owned company
Cons: working off the clock during lunch breaks and your schedule changes weekly
Co workers are typically college students and most store management staff are new to the optical world. You are to help patients with day to day task including dr side depending on state and if they have a front desk tech or not, frame selection, dispensing, and other optical related duties Full time employees avg 34 hours a week and family benefits – more... are just okay (deny claims because it's self funded and they have a 90 day wait period for ins and if your uninsured for 63 days you fall with in pre existing condition period) with a pretty heavy price tag compared to Healthcare.gov and they won't deny claims. If you like mall hours, part of your pay commission base, and dealing with mall hours go for it. Beware that you don't try to get non license staff to work when no manager because they'll complain that it's you. – less
Optician/ Stylist/ CL (Former Employee), W Des Moines, IA – January 6, 2014
Pros: training programs w/ compensation.
Cons: working nights and weekends
Pearle Vision offered many training programs with compensation on completion. The Management and Dr. that I worked with were very supportive in training. The most rewarding part of this job was helping customers. The hardest part of this job was working nights and weekends.
Assistant Store Manager (Former Employee), Gurnee IL – January 6, 2014
Pros: we received a free pair of glasses every year.
Cons: hard to move up in the company.
The usually open the store i would come in at about 9:00 to do some paper work. While the the other employees would start at 9:30. I checked email review the numbers and goals of the previous night. I learned how to be a better leader how to deal with every situation differently. My o-workers were great very professional hard workers. One the hardest – more... part of the job is to make every customer happy which it was always a challenge but the end. It was a reward to see them leave with a smile and keep see them coming back. – less
optician (Former Employee), arlington, texas – December 19, 2013
Pros: doctor really appreciated her staff
Cons: not much room for advancement
This is where i got to really work close with the optometrist and learned the doctor side of things. I also got the opportunity to learn finish lab which has opened many doors for me. Just want to say thank you so much.
Optician (Former Employee), Crest Hill, IL – December 4, 2013
Cons: horrible! i will never work for pearle again!
Do not work for this franchise is all I can say I have a list of reasons. They are always hiring because just like with patients they cannot keep employees. Go to Rip Off Reports site and search Rory Zimney. They bounce employee checks and cannot keep up with their bills. Mangement is a joke! They claim to sell essilor products when it really is nothing – more... more then poly and low grade anti reflective coatings they pay 5 dollars a lense for. – less
CUSTOMER SERVICE TECHNICIAN (Former Employee), Dallas tx – October 3, 2013
* A typical day at work - not enough work * I learned that you can always people that you can't please everyone that you work with. * Management was okay could have been better * My co-workers some of them were great some of them were was horrible at times. * The hardest part of the job was nothing really because I did my job like I was suppose to as – more... I was told to do, and went home when i finished my job. * The most enjoyable part of the job was the customers that came in and I had a smile on my face reguardless what was going on. – less
Optician & Dr. Assistant (Current Employee), Woodbury, MN – September 20, 2013
I have learned so much at this location. I have learned a lot about the management side of things and insurance billing and details. I always enjoy the regular customers that come in and chatting with them.
SALES OPTICIAN (Former Employee), Stamford, CT – September 13, 2013
I can say that I really enjoyed coming to work in the morning, not many people can say that about their job. I learned many valuable lessons, from dealing with sales to making sure the customer was satisfied. Also, all types of insurance verification, Example : Aetna, Eyemed, Blue vision, Davis vision. I learned about all the different materials that – more... lens can be made of. I learned how to recommend to the patient what type of lens would be better to go with after looking at a prescription written from an optometrist. I learned how to communicate head on with a Doctor to make sure the patient received exactly what they came looking for. My co - workers were the best, after a while they became my second family. All in all there was no hard part about my job, the worst part was leaving my second family. – less
Pros: doctor does buy alot of our lunches and takes us to places for a little fun outside the office.
Cons: there is alot of micro managing and we feel as if we walk on egg shells.
The owner of the facility is a great doctor to work for. She is fair and can talk to you as an equal. The manager of the buisness is a good manager as far as controlling daily sales and pricing accordingly, but, does not believes in total customer service as a whole. She is rude and very controling to what you can even do when off the clock. Employees – more... are not treated equaly. Everyone has a different set of rules what goes for one doesn't go for the other. There is no team work in this store. If someone needs help or behind you are not to bother or try to help. We are a very busy location and we do a great job providing the best product for the patient and the doctor has a great following of patients. Sorry to say there is no chance for growth or increase in pay and the only benefit is one week vacation after a year. The co-workers either bring their personal life into the office or get very stressed when the least little busy. My favorite part is being able to go in the lab and cut glasses. To much grief out on the floor. – less
A company that can offer transfers throughout the US
Store Manager (Former Employee), Green Bay, WI – August 11, 2013
Pros: nation wide able to transfer
Cons: retail hours and open holidays.
The company has a great training program and offers advancement opportunities. It is part of a huge employer that has 6 divisions so you have the opportunity to grow within the organization. The hours are retail and open almost all holidays and the benefits are average.
Optician (Former Employee), Cleveland, TN – August 8, 2013
Pros: bonus system.
Cons: no breaks when we were slammed! sometimes it was feast or famin.
Steady flow of patients making the day go by fast. Always something new to learn each day, never a dull moment. Worked mostly unsupervised. Everyone was crossed trained on all phases of work to complete the day. Hardest part of the job was trying to help numerous patients when we were at peak times. Most enjoyable was a feeling of accomplishment when – more... we had a bonus week. – less