Payless ShoeSource Employee Reviews

Found 221 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Alright
Sales Associate (Former Employee) –  Cornwall, ON15 August 2017
Working for Payless was exceptional however there is not much room for growth. A typical day is helping customers find what they're looking for and suggesting the correct accessory to compliment it. Encourages up selling but does not offer commission.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great work environment
SHOE FASHIONISTA & CASHIER (Current Employee) –  St. Catharines, ON5 August 2017
Payless is a great place to work if you like interacting with customers. Hours are minimal and short 4 hr shifts but otherwise a great place to work. A typical day includes cash, and cross selling to the customer. Assisting the customer with shoes and feet measurements and putting out weekly shipment of inventory and price changes. Answering the telephone, processing sales and promoting sales events within the company.
Pros
Short shifts
Cons
Not enough hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Major Drama and 30% off Over Priced Shoes.
Sales Associate (Former Employee) –  Saint John, NB18 July 2017
The drama that goes on there is ridiculous, customer service is terrible. Employees would rather talk about other employees and about how they hate the job rather than help customers. You always have to keep one eye open and watch your back, lots of drama BECAREFUL!!!
Pros
You get paid
Cons
Hours not as promised and get cut often
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
never coming back to this company
Keyholder (Former Employee) –  Brampton, ON6 July 2017
management was lazy, and in my store there would usually be two people on shift. so sometimes it was me and the manager. I would have to handle the store while who knows what the manager was doing in the backroom. customers are very rude and take advantage of the return policy. very negative vibes. store was completely unorganized as well.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
shoe store with complicated and not so efficient upper management
Sales Associate/Key Holder (Former Employee) –  Calgary, AB27 June 2017
payless is keen on doing a job well done, even though it does not have the proper motivators or tools to help employees do so. it does not have a good inventory or storage system, which further explains the previous statement. payless is good work experience, but i would manage and do things differently if i were given a choice/chance.
Pros
ok work environment and simple job
Cons
nothing comes to mind
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It was okay
Sales Associate (Former Employee) –  Moncton, NB26 June 2017
Not a bad place to work but definitely not a place that I would stay long term, they expect way too much from you and you do not get treated with respect.
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun environment, Challenging
Sales Associate - Part Time (Current Employee) –  Edmonton, AB20 June 2017
A very nice place to meet people, attend to their needs and help them make choices. The opportunity to handle different kinds of people improves skills at customer management and it helps learn a lot.
Pros
High Energy
Cons
Nothing So Far
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very Structured
Retail Manager (Former Employee) –  Toronto, ON15 June 2017
I have spent most my Canadian life with this company. The benefits are good. The management is okay as well. They put a high standard to employees that is sometimes un achievable with the hours given.
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Amazing work environment with friendly staff
Customer service, cashier, taking inventory (Current Employee) –  Carrefour Angrignon8 June 2017
Payless ShoeSource has consistenly exceeded my expectations about the professional work environment. The management team is well equipped and enthusiastic, and willing to creatively solve any issues that may arise.
Pros
Flexible Scheduling
Cons
Customers can be difficult
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
would not work there again even for double the pay
Full Time Sales Associate (Former Employee) –  Calgary, AB4 June 2017
the company treats its employees horribly. the technology provided is still from 1980. the manager i had practically pushed every staff member that she didn't like for personal reasons out the door. constantly understaffed.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun place to work
Sales Associate (Former Employee) –  Toronto, ON1 June 2017
it was fantastic experience working here .every was a new day with a new faces around. happy feeling always .great management.
it was great feeling when someone comes to you and leaves the store with a happy face.
Pros
discounts on footware
Cons
no fixed schedual
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun workplace
Cashier (Former Employee) –  Dorval, QC30 May 2017
Good place to better your skills in customer service. Learn how to make sales. Good starting job or part time. Hard to move up in a company like this.
Pros
good experience
Cons
no place for growth
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Flexible hours, wonderful coworkers
Sales Associate (Current Employee) –  Chatham-Kent, ON25 May 2017
Fun environment, easy pace. In this job you are able to help people of all ages find comfortable shoes. This is important for everyone!
Employee discount is great oo.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Low pay and mixed hours
Employee (Former Employee) –  Hamilton, ON22 May 2017
I enjoyed my co-workers and manager a lot, they were the only thing that made my job at payless bearable.
The benefits were good (but not available to most employees) everything else about the company and job I strongly disliked.
Even at "full time" they can give you only 24 hours/week.
Cons
Low pay, mixed and unpredictable hours.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Co Workers, Not so fun Management
SALES ASSOCIATE (Current Employee) –  St. Albert, AB21 May 2017
A typical day at work includes helping customers, keeping the store tidy and the shoes looking nice, filling up shelves, tagging boxes and putting out shipment. Usually you work with one or two other people. The work day depends on who you are working with. It can be a fun, productive day, or it can be an "I just want to go home" day. But like most things, you do get what you put in.

I have learned a lot about fashion and about shoes (of course) in this job. I've learned how to persuade customers, tricks of the trade on selling, patience (like in any retail job) and how to work both alone and in a team.

Management can be good or bad depending on who you have as a manager, but I'll be blunt and say that it can be a mess. Hours aren't great and I have found that the higher ups (Higher up than manager/Assistant manager) do not care about the associates. Sales associates get no benefits and no sympathy so if you're looking for a job with good security do not take this one. If you want overtime you won't get it. You want stat pay? Better work the previous bunch of weeks. Specifically the day that stat lands on. (ex. thanksgiving on a monday? You have to had worked the last bunch of mondays in a row to get the pay for that if you work that stat. And good luck with that.)

Hardest part of the job is putting up with awful customers or awful co workers/bosses. I have been lucky to work with an awesome team but of course every now and then the... not awesome person will come in.
Most enjoyable part goes with this. Working with your team can be a lot of fun. So don't get too
  more... discouraged at first. Give it a chance!  less
Pros
great co workers
Cons
bad company management, bad hours, bad pay
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
no raise
Sales associate (Former Employee) –  Vancouver, BC14 May 2017
bad pay more work... no hours....
managers just sit at the back room doing nothing all the time
work for 5 hours on your feet and not even a 10 mins break
Pros
30 percent discount
Cons
bad pay
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
service
Sales Representative (Current Employee) –  Toronto, ON9 May 2017
Have very good customer service. They are very organized and always have a new trend coming in. Payless is one store that always treats there customers with respect.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company to be a part of!
Part-time Sales Associate (Former Employee) –  Peterborough, ON19 April 2017
Payless is/was an incredible place to work as a student! Management is excellent and I was blessed with excellent coworkers! Overall, the company is great, very well put together and professional! Great place to start out in to gain retail experience! Fair heads up: you will need to have very good people skills and be willing and able to work with children!
Pros
Flexible, great mall!
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place to get into
Assistant Manager (Former Employee) –  Winnipeg, MB9 April 2017
Working at payless has a little of everything, from helping with customers, learning till like exchanges and payments, doing payroll and making sure the store looks presentable. Makes the day even better when you have great people you work with.
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
professional people! best coaching!
Store Leader(manager) (Current Employee) –  Montréal, QC28 March 2017
just started working there and love it! new challenge! new demands and needs!
best place to start your career to be the best!
new things to discover!
need to focus more on co workers to increase the income and productivity!
Cons
long hours
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Payless ShoeSource. Our community is ready to answer.

Ask a Question

Overall rating

3.7
Based on 3,045 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.1
Job Security/Advancement
3.2
Management
3.4
Culture
3.5

CEO Approval

71%
867 ratings
Add your rating