Pros: Enjoyable environment
Cons: Inconsistent hours
A typical day at Party City is spent tending to customer needs, and completing tasks within the store in order to keep the store running properly. I have learned over the years the importance of listening to exactly what customers need, and how your attitude plays a major role in performing good customer service. In terms of management, I have seen them all, great managers and not so good managers but through it all I have learned that having a good manager that understands his or her staff, as well as treats staff members fairly is extremely beneficial for the company and or franchise as a whole. The hardest part of my job is the labour intensive times such as merchandising, because it is constantly changing due to the fact that it is a seasonal store. In working over the years I can honestly say my most enjoyable part of the job is helping customers with their needs, whether that be making a balloon arrangement for a two year old, to putting a smile on a customers face who leaves happy and satisfied.