Typical Work Day Experience
Auto Parts Counter Person, Toronto, ON - February 3, 2016
It's a very easy-going job that has lots of customer interaction, both commercial and retail. Most employees have lots of automotive knowledge however those with the most knowledge and experience tend to be the first to leave into the automotive field due to the little pay. Working there is fun great people and very little work drama. The head managers have very little automotive knowledge and are mainly focused on the retail aspect of the store which has resulted in reduced commercial customer volume. The biggest downside is the large amount of customer phone calls in the store for simple questions. This is due to the fact that PartSource's website lacks the information of part stock or information resulting in customers phoning the store to get that information which causes an inconvenience to any customers in the store needing help or commercial customers trying to place orders. If the website was more like Canadian Tire's where you can look up the product before coming to the store it would run 100 times more efficiently. This isn't considered an annoyance rather than an inconvenience to customers waiting to purchase a product. Other than that I feel it's a great start if you want to get into the automotive trade but not ready to be an apprentice yet or if you're in college wanting a job to pay off schooling.