Sales Representative / Account Manager, Retail
Parmalat Canada Inc. - Calgary, AB

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General Accountability:

The Sales Representative / Account Manager is responsible for managing all aspects of the relationship with assigned Alberta distributors, key accounts, and contracted customers. The Sales Representative / Account Manager is responsible for delivering volume, net sales and profitability objectives across all Parmalat branded and private label businesses.

Critical Success Areas Include:

  • Develop and execute annual business and trade spend plans for assigned accounts in order to achieve Parmalat annual sales volume, net sales, and profitability objectives.
  • Develop and administer new customer contracts and contract renewals. Negotiate terms and conditions (i.e. pricing, volume, length, exclusivity arrangements etc.) and coordinate with senior management and legal to ensure alignment and implementation.
  • Prepare category reviews and leverage insights to identify sales opportunities and improve Parmalat’s category position. Utilize this information to secure new product listings and implement account, category, and/or regional specific sales and marketing initiatives.
  • Forecast weekly sales volume for Parmalat products to ensure adherence to annual plan and optimal product distribution.
  • Collaborate with Supply Chain, Customer Service, and Distribution to initiate new business opportunities, resolve issues, and provide optimal customer service.
  • Perform administrative and reconciliation duties (i.e. managing discount programs, pricing, debits, rebates, deductions etc.) in order to ensure timely and accurate customer accounts.
  • Perform ad-hoc requests and other duties as assigned.

Key Attributes of the Ideal Candidate:

  • University degree or College diploma in a related discipline
  • Minimum (3) three years experience managing key accounts, Foodservice or Retail Dairy, or related industry DSD Distributors
  • Strong analytical, planning, presentation, negotiation, and problem solving skills
  • Excellent written, verbal, and interpersonal communication skills
  • Proficiency in computer based programs (i.e. Microsoft Office, Nielsen, BW/SAP)
  • In depth knowledge of Parmalat Retail, Foodservice and Ingredients products and business is an asset

About this company
With over 120 years of brand heritage in the Canadian dairy industry, Parmalat Canada is committed to the health and wellness of Canadians...