poor care and training of employees, too much concern for sales dollers and not eough concern for achieving high quality products.
General Manager (Former Employee) – Taber, AB – 3 January 2013
A typical day began with inspecting the store for cleanliness, levels of prepared products and reviewing the paperwork of the night before. Next step was to remove dough from the cooler so it could warm up and be the proper temperature for cooking. Then i would start my sinks in the dish pit to do dishes i would need to have clean to make pizzas and prepare toppings for the day. Last thing i would do is call my delivery driver to be sure i had one. Even though the town's average pay rate for delivery driving is between $7.00 and $9.00 per delivery our owners insist on paying our drivers $4.00 per delivery wich made it next to imposssible to keep drivers let alone hire ones that would represent ppj's properly. i would then spend the day preping and cleaning and solving problems as they came up. Twice a week i would wrestle with a too small budget to re-supply the store and once every 2 weeks i would make up the schedule. Every employee was expected to be able to handle store at any time by themselves regardless of training or experience. I was expected to be availible to come in at anytime to rescue them (not an issue with me) but an issue that could have been resolved better if the owner was willing to spend the money and time on better training and more hours for the employees to improve their levels of experience. Hardest part was juggling ppj's expectaions with my owners expectations with what was phiscally possible by my employees and I. The people themselves that i worked with were the most enjoyable part of this job and the next, was the reponsibility of being a manager.
never being able to turn off my phone