Cashier/Barista (Current Employee) – Ajax, ON – 16 May 2017
Always talking with customers, making sure food is prepped, and that all parts of the restaurant is up to standards Great experience Since I'm new to the work force it was a lot to learn but it was fun
Customer Service Associate (Former Employee) – Whitby, ON – 11 April 2017
If you are not favoured by the managers you are basically screwed. The hours are strenuous (especially for me because I was a student and I would get home near to midnight when the store closed at 9), and when I express to them that I am in school and these hours are hard on me they told me then I should close faster. The icing on the cake is the fact that they don't even post the schedule in advance, so you literally don't find out if you're working that week until the week of. Their schedule basically controls your life.
Associate (Former Employee) – Oakville, ON – 19 March 2017
The staff team at Panera were all very friendly and easy to cooperate with. After my on the job training was complete, I had no trouble performing up to standard. Coming into work often felt like something to look forward to, because the staff there was so friendly and talkative. It felt like working with friends.
Associate (Current Employee) – Ottawa, ON – 20 February 2017
Can be enjoyable to work here at times. If you are not good with stressful and extremely quickly paced places to work this is not the place for you. It gets quite busy during lunch and dinner, and occasionally at breakfast.
Fifty percent off meals on shift days, and free drinks
Associate (Former Employee) – Erin Mills, ON – 13 February 2017
This was a good learning experience, and that's about all the positive things I can say about it. A typical day was pretty simple, be a cashier for a bit in the morning, come lunch time, I would help deliver food to the tables and keep the dining area clean throughout the lunch period. After lunch I would generally wash dishes and help restock the store for whatever it needs. Management was a mess, our store became a "training center" for new management. So every few weeks our managers would get switched, we would get new ones that would have no idea what they were doing, and they didn't do things the same way the other managers did, so it was stressful having to change our work styles every other week to suit the new manager's needs. The two managers that did remain constant at the store however were also completely disorganized, people's schedules would be messed up, they wouldn't order the right amount of stock, so we wouldn't have half the right amount of food or coffee cups for the week until the next delivery came. People constantly complained but things never changed, it seems as if none of the management cared about the quality of food or condition of the store. The hardest part of the job, as I mentioned above, was probably the ever constant changing management. As most of us full time employees would grow to really like a certain manager and his/her management style, just to have them leave us a few weeks later and receive a manager that had no clue what they were doing. The most enjoyable part of the job was the regular customers. Seeing a familiar smile in themore... morning or throughout the day was always so uplifting, even if you were having a bad day, some customers could just cheer me up so quickly and put me in a great mood for the rest of the day.less
Line cook (Former Employee) – Vaughan, ON – 3 February 2017
a typical day of work is prepping food for lunch's and working the cash and line at the same time. stocking when needed as well. management was great had no problems at all with them. the hardest part of the job would be other co-workers not doing there jobs right or were just lazy and didn't want to work. the most enjoyable part was the people I worked with everyone was very friendly.i have learned food safety and other food codes and how to keep a clean area so I can work faster and better without problems
Retail Sales Associate (Former Employee) – Ajax, ON – 24 October 2016
I've worked at my specific location in Ajax for quite a few months before leaving, the store is extremely unorganized, during peak rush times typically lunch and dinner it is understaffed and customers get upset, because wait times are so high. The main line and front of the store is understaffed and the drive thru is no better because there tends to only be 2 people over there at a time.The brunt of the work is put on certain employees which leads to them being over worked and thus becoming exhausted. The job environment is okay, all the employees are friendly and typically get along however, there seems to be a loss of cohesion between management and the employees. You can submit your availability but it tends to get ignored. A typical day is stressful and you go home feeling overworked and under paid. As an employee you get overworked and extremely stressed out for only $11.50. It isn't a horrible place to work but I would not recommend this location. Management does not seem to care anymore, have lost their drive. The store is not run properly and I am surprised it has not been closed by now. Enter with caution...
50% off food
Long hours, unorganized, under paid, understaffed, high stress level
Catering Coordinator (Former Employee) – Etobicoke, ON – 27 September 2016
The higher ups (Dm, Gm) pick favourites and stick to them no matter what. Spent a year of hard work just to end up quitting and going to the labour board to deal with being denied breaks for 11 hour shifts, being denied proper wage, things of that nature. Always pay attention to employee turn over rate.
Fast paced environment great for experience and learning, if you can handle it
Store Associate (Current Employee) – Mississauga, ON – 28 July 2016
A typical day at Panera can be easy going and a really nice working environment but when it gets busy that's when things can get frustrating. Some customers can be extremely rude and put your temper to the test. It is very stressful sometimes but there is a strong sense of teamwork among coworkers which helps to get through the busy times. I learned a lot about being patient, but also when to say no (because customers like to try and scam for free stuff). Management is lacking a lot of leadership. Very bad lack of structure; not that much push to actually do the work. When hard work is actually done, it's rarely acknowledged or rewarded. We got a new General Manager who has really been making us work hard to make the store do better and more productive, which I'm thankful for. My coworkers are fun and great but tend to slack off. Hardest part of the job is dealing with awful customers that just want free stuff. Most enjoyable part of the job is when the customers are nice and actually appreciate the things we do for them and seeing them enjoy themselves (Sorry but Panera attracts a nasty, rude crowd.)
Great discount on food
Being humiliated and walked all over by extremely rude customers