Technical Support Engineer (Former Employee), Palo Alto, CA – August 18, 2014
i joined as a Grad Research assistant at PAN . It is a place where my theoretical knowledge in networking and security took the form of a practical device the firewall. I was definitely not easy in the beginning to solve network security related real time issues . As expertise increases the time taken in solving the issues is greatly reduces. But there – more... is always good amount of pressure in solving the issues. – less
Technician (Current Employee), Roseville, CA – February 22, 2014
Pros: lots of scheduled events withing company, bonuses, nice management.
Cons: management is not open to finding more effective methods, training is not structered.
Majority of time there production goals have been set high and met. In the morning time we get list of priority units and begin working on them. There are a wide range of problems that may be the reason the device is not working properly so we must trouble shoot systematically and be creative as well. I've learned many things about the components within – more... a computer system and how it operates.The management is very relaxed and give freedom to work by yourself. Some co workers can be difficult but you have that at any job. The most enjoyable part of the job is accomplishing our goals and getting a big monthly bonus. – less