Patient Coordinator (Former Employee) – Surrey, BC – January 17, 2016
It started off okay but than the company started cutting my hours drastically! Another receptionist was getting all the hours including all of mine which left me with only 1-2 shifts a week. That receptionist had the upper hand in everything due to a certain relationship. Working for a company this big you would think that they follow the regulation and workplace policy's yet the receptionist had a intimate relationship with one of the regional managers which made the workplace very uncomfortable at times. I wouldn't suggest working for a company like this especially if management doesn't take the workplace seriously. It really shows you how professional this company really is. All of my co workers were great to work with which made the workplace better.
Medical Office Assistant/ Office Administrator (Former Employee) – Lower Mainland, BC – February 6, 2015
Working for this company allowed me to visit and work for many of the pt Health clinics in the lower mainland. So flexibility is required. The great thing about this work place is you get variety. I learned that working for this company is a little exhausting with the traveling but they do reimburse you for mileage so that's a good thing. Management is okay they are unable to supervise you in person.
This is healthcare run by a corporation with corporate values/mentality. Very frustrating company to work for. No job security. Management has little to no knowledge about healthcare and related policies, restrictions etc.
Chose independent contractor rather than employee status, and spent 3 months trying to educate them about the fact that they have to pay HST on taxable services. Hit my head against that brick wall until my immediate manager thankfully left and the next person understood instantly and situation was rectified
Impossible to get to speak to anyone except your direct superior, so if they are ignorant, it's hopeless because they take your concerns to the next level and because of their ignorance, are incapable of representing your concern.
Had to resubmit my taxes thanks to their incompetence. In 18 years as an independent contractor I've never had a company provide me with a T4A and i submit my earnings myself. This company submitted a T4A to the government for my earnings, but did not send one to me so the government considered that i did not claim that income and my assessment showed me owing taxes on all my ptHealth earnings for the year! What's worse is it was a completely arbitrary number they submitted as my total earnings that didn't add up to anything like what i had been paid or what i had claimed on taxes (thankfully their made up number was less than what I'd actually earned and submitted or it would have caused me a lot more trouble to fix it and prove the income i actually did make)
Impossible to get answers, or talk to anyone in charge of decisionmore... making. It's a corporate structure where each person in management knows their tiny little bit of drone information and because they have no working knowledge of healthcare, they are actually fairly useless as managers.
Loved the colleagues i worked with. Great team. But any time healthcare is run as a corporation, an actual healthcare worker is going to end up frustrated by the bureaucracy (end up doing more paper work than actual actual treatments. It's all about numbers/dollars)less
great coworkers! lots of sharing of knowledge, cooperating. very supportive environment with coworkers
brutal management, drones who only know their little script and know nothing at all about healthcare, incapable of making an intelligent decision on their own, must follow chain of command and call the drone above you, can't get anyone with authority or knowledge, takes weeks for answers.
physiotherapist (Former Employee) – melrose physio – May 20, 2014
I had a great experience and hated to leave! Flexible work hours Lots of opportunity for mentorship/personal growth, provided education funding to advance my skills Really positive work environment- I felt very lucky to work with a group of coworkers that I really got along with
PT Student (Former Employee) – Hamilton, ON – May 16, 2014
During my placement I was provided ample opportunity to practice my differential diagnosis skills. I was taught so many great new skills and given the time to make sure I was comfortable and competant.
The clinic team was amazing to work with and super helpful!
Therapist (Former Employee) – Eastern Ontario – May 13, 2014
1) One-on-one direct supervision that gradually progressed to indirect supervision 2) Knowledgeable and experienced physiotherapists and PSPs 3) Diverse and varied caseload 4) Wealth of resources to consult with on the ptHealth Portal 5) Development of clinical patterns 6) Exposure to practice management (i.e. caseload management, charting policies, billing practices, role of human resource management)
Physiotherapy Assistant (Former Employee) – London, ON – May 12, 2014
I loved my job,working with seniors it's truly my passion.Before all that OHIP cuts happened I really loved to wake up and go to work every morning.I was truly blesses with the best co-workers person could ask for.And at the end of the day when I was going home I knew I made some difference in resident's life.The hardest part on this job was when some of my clients were passing away,lots of them they only had us - staff to talk to them which made everything more sad when they had to leave us.
Even though I gained great experience working for ptHealth, the management and company as a whole was challenging to work with.
Physiotherapy Support Personnel (Former Employee) – New Westminster, BC – January 31, 2014
I worked at a Physiotherapy Support Personnel for ptHealth where I was an exercise specialist who would work alongside a physiotherapist to treat patients with orthopaedic injuries. We would work with private patients as well as patients through ICBC and WCB so there was some paperwork and communication with third parties involved as well. I worked at the New Westminster location and absolutely loved my coworkers. At my clinic, we had two physiotherapists, two massage therapists, two medical office assistants and myself.
With a wage freeze, and knowing that the most I would make would be $20/hr as a Kinesiologist, I knew that I had to move on and get another job with more promise.
Loved working with all the people at the nursing home
Physiotherapy Assistant (Former Employee) – Brockville, ON – November 5, 2013
provided exercise programs individual and group, , interacted with the residents, helped to maintain a daily routine.Learned to appreciate our seniors, my co-workers were great, the hardest part of my job was when my resident was sick or passed away, most enjoyable was just spending time with them all.
spending time with the seniors
would of liked more advancement, more responsibilities
Worked for this company on two separate occasions for a total of 3 years. Was a very numbers-driven company. No employee retention whatsoever. Turnover in PSP's is very high due to low wages and no job security. Will never work for them again
Great People, good enviornment but very unorganized
Patient Care Centre Supervisor (Former Employee) – Hamilton, ON – August 7, 2013
I had worked at PT Health starting as a part time agent for a new project of a Patient Care Centre and ended my time there as a Supervisor. I worked with great people and had a really good boss. My co-workers became my friends and I was comfortable confronting my boss about concerns that I felt needed to be addressed in any aspect of the job. The hardest part of the job was the constant daily changes. One minute were relaying one bit of information to patients and the next its wrong and there's a new policy, The most enjoyable part of the job would be the people that I worked with, they kept you motivated and were there to help each other. I feel that is essential in an office to keep it functional and running smooth.
Patient Care Representative (Former Employee) – Hamilton, ON – July 16, 2013
This company was a great company to work for. The department I was in was a newer addition when I started. It quickly expanded and days were quick paced. I took patient calls for multiple clinics Canada wide, whether it be booking or cancelling patient appointments or answering patient / potential patient inquiries. The people that I worked with were great people and they taught me a lot. Calls would become more frequent the more clinics we took on and could be hard at times, but if you managed your time efficiently and worked with the other employees calls could be answered and handled in a timely manner.
Kinesiologist (Former Employee) – Hamilton, ON – August 27, 2012
On a daily basis, I got to bring happiness to someone's life-brighten that persons day just by spending some time with a resident. Management was good. Co-workers were nice. I learned that I can bring joy to someone just by simply listening to them for a bit and doing the little things I can for someone.