Position: Crew II Department: Lighting Location: Toronto
To apply: Email a cover letter and resume by February 15, 2013. PS would like to thank all applicants but only those chosen will be contacted.
JOB DESCRIPTION
JOB TITLE: CREW II
DEPARTMENT: Lighting
REPORTING TO: Department Head
Purpose Of Job:
Following specific processes as defined in the Procedures Handbook ensure lighting, grip and cable equipment is appropriately and accurately pulled, shipped, received, and checked for damage in a safe, timely and efficient manner. Advise the Department Head or 2nd Department Head when inventory supply is low. Maintain warehouse section in an orderly, neat fashion; assist in any other area of PS as required. Collectively build PS as the supplier of choice.
Major Activities:
pull and ship orders following Lighting, Grip and Cable Shipping Processes
receive rental orders and purchases following Lighting, Grip and Cable Receiving Processes
maintain positive and courteous customer relationships
conduct all duties expeditiously in a safe and careful manner to minimize damage
effectively maintain work assignments as designated by Department Head, 2nd Department Head and / or Floor Manager
refer defective bar codes (retired, out on another order, unreadable, e-code mix-up) to the Department Head, 2nd Department Head or Floor Manager for resolution
refer RentalWorks data entry errors or COD orders to the Rental Coordinator (RC)
direct customer enquiries/complaints to the RC,Customer Service Representative or Inside Sales Representative as appropriate
maintain all areas in a clean and safe state
clean equipment as assigned
identify issues and make recommendations (includes damaged equipment on shelf, defective bar codes, poor communication, paperwork, customer relations, etc.)
build team relationships with co-workers
provide assistance in other departments as required
Competencies:
Grade 12
warehouse experience
film production experience an asset
good oral and written communication
basic computer skills
Contacts:
primary frequent internal contacts within the department and with the Technical Support, Generators and Transportation
primary frequent external contacts with customers and drivers
Job Complexities:
attention to detail, accuracy and timeliness of all processes
cope with high work volumes
know when to refer for higher level approval
maintain communications during times of high work volume
maintain temperament during times of high stress and customer complaint
must be capable of operating a forklift and order picker
Physical Demands/Working Conditions:
on feet for extended periods of time
frequent heavy lifting
warehouse conditions; exposure to climatic changes
