Under the direction of the Service Manager, this rapidly growing Automation company, located in Orangeville ON, is looking for a Service Coordinator that is bilingual (English/French)
The successful candidate MUST have the ability to multi-task, a strong focus on providing prompt and professional service support and be able to prioritize and take responsibility for a heavy workload.
This position requires someone that takes initiative, is highly organized, able to work under pressure and has the ambition and commitment to contribute to our company’s vision.
Duties include, but are not limited to;
Provide Assistance and back up to the Service Manager
Support Quebec based clients/work closely with our Quebec technicians and partners
Promote Service offerings and products
Quote service calls, secure purchase orders, schedule appointments
Coordinate technician schedules
Assist Project Managers through administrative support
Issue Customer Service Satisfaction surveys and follow up
Summarize customer/project invoice requirements
Provide support to the Parts Department as applicable