Inbound Customer Service Representatives #LVL-04
PHOCUS SOLUTIONS - Montréal, QC

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Phocus Solutions has over 15 years of experience serving clients who entrust us with their customer service, sales, technical support, lead generation and customer survey applications.
Professionalism, security and cost-effective service are our hallmarks.

We are currently looking to fill positions for:
Bilingual Customer Service Agents

You will be answering customer service calls from clients of a well-known international retail chain in the home improvement field. You will receive full training in handling customer inquiries and issues. *Please note that this office is located in Laval (3860 Notre Dame)*

We are looking for candidates who are:

  • fluent in English and French.
  • skilful communicators (verbally and written).
  • knowledgeable of basic computer tools.
  • patient and have a positive outlook.
  • skilled in stress management.
  • flexible regarding their availability.

We offer:

  • a salary of 12.50$/per hour for training and 13.50$/per hour as the regular rate.
  • permanent full-time positions.
  • excellent possibilities for growth within our team.
  • employee recognition program.
  • flexible hours.
  • friendly staff.
  • continuous training and coaching.

Email cv and please mention Job Offer #LVL-04

We have exciting opportunities to offer in many disciplines and in different career stages. We are always interested in talented, energetic individuals who thrive when they can have a real impact on bottom-line success.

Successful applicants will be joining a rapidly growing company with an impressive client list. Our policy is to promote and develop our employees to grow with us. As such, we offer excellent career opportunities across all our departments


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