Very good company to gain experience in management and law enforcement
Senior Security Supervisor (Former Employee) – Toronto, ON – 14 June 2012
Direct supervision of unionized security personnel in a large versatile retail environment Work independently within policies, procedures and high expectation of the companies requirement Offer medical assistance to individuals in need Investigate and research issues to determine the most appropriate enforcement action Handle operations of the security department hand in hand with the manager Crisis intervention and through knowledge of corporate procedures Conflict resolution involving various parties and determine appropriate response to sensitive issues requiring unique resolution options Handle variety of tenant/customer problems and complaints to achieve a positive resolution Recommending input to new procedures and policies to improve office efficiency Resolve and find positive resolutions to domestic disturbances Defuse hostile situations Train security personnel to find positive resolutions in to most challenging situations Train security personnel with court etiquette Use of Defensive Tactics Use of tactful verbal tactics to defuse tense situations Parking enforcement and managing Work hand in hand with Police Officers and investigations
Bilingual CSR Coordinator (Former Employee) – Toronto, ON – 16 January 2018
It's a Pharmaceutical company, I have learned a lot regarding Technology. Management is very good and respectful. Interaction with different departments are very excellent. Public Transportation is very difficult.