During my time working for OSL I found the manager to be less than useful. When I was attempting to do the computer based training, I was required to do it at the computer station on the sales floor with no sound available, making the audio portions of the video lessons useless. And you needed the audio portions so you could answer the quizzes at the end of each lesson.
Add to that the fact that the manager would leave the area for extended (1 hour plus) periods of time to wander around the Walmart instead of training the people, well it made for a stressful environment (I'm sorry, the manager is the one who knows how to do the new contracts. Hopefully she'll be back within the next hour or so).
Don't work there.
No real training or management