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ORIGINS
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27 reviews

ORIGINS Employer Reviews

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Excellent customer service atmosphere
Store Manager (Former Employee), Dallas, TXAugust 8, 2014
Pros: very positive company
Cons: the hiring process needs updating
The customer comes first and the training on how to connect is outstanding. Days consisted of giving facials and pampering customers, coaching sales team on the floor, sales and creating business to increase traffic.
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Fun Atmosphere but high expectations
Skin Care consultant- Providing clients (Current Employee), Bellevue, WAApril 19, 2014
Pros: flexiable scheduling
Cons: no training. managment changes too quickly
The traffic at Origins is wonderful. You get to meet new people and help them with their concerns due to their skin, by offering them mini-facials that the company teaches you. You learn alot about the skin care products as well as about your own concerns as well.

The hardest part of the job is keeping up with sales goals and a average dollar per sale – more... (AUS) when the traffic would be slower.

Managment is great but no training at all. There was no training on the products, so your on your own to teach yourself the ingredients etc. Also, in my year of working, I have now had 3 store managers. – less
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Fun Productive
Holiday promotional sales and makeup artist (Former Employee), Avenues MallMarch 13, 2014
Pros: products
Cons: temporary work
Love the philosophy behind product line. Able to perform skin care consults right in store so all can see process using recline chair
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Really good company to work for
Counter Manager (Current Employee), OxfordFebruary 22, 2014
Pros: great skin care products
Cons: not enough stores in the country
I really enjoy my job role as an account manager for Origins,
I love the products and the Origins high customer service.
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Productive and friendly enviorment.
Assistant Store Manager (Current Employee), San Diego, CAFebruary 5, 2014
Pros: flexible hours
Cons: insurance
Working here I have learned how to approach my team individually by watching how they work and communicate.
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awesome
Lead Sales Manager (Former Employee), Santa Clara, CADecember 7, 2013
Pros: inside mall
Cons: bigger store
skin care diagnosing
learned that high performance is amazing
co workers and customer i miss the most
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Fun atmosphere working retail for skin care.
Manager (Former Employee), Exton, PANovember 18, 2013
I learned a lot about sales and marketing. I wanted to move towards an office setting to enhance my skills.
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Great Place To work
FT Keyholder, Skin Speciallist, Makeup Artist (Former Employee), Whitehall Township, PANovember 13, 2013
Pros: great company, and great teammembers
Cons: only that they took store out of mall
I enjoyed my job here very much.. was very upset when they took the store out of mall
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Nature Based Skincare Retailer
Assistant Manager (Former Employee), Nashua, NHOctober 17, 2013
Pros: nice free product allowance each quarter
Cons: retail hours and lower pay, plus the distance driven to and from work.
I enjoyed selling skincare here, and liked the interaction with customers and coworkers. I learned this nature based brand, and enjoyed selling it.
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Nice company to work for.
Counter Manager (Former Employee), UKOctober 9, 2013
Origins spend a lot of time and money on the training and education of staff. The company is generous and live by their values.
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Nice enviroment
Business manager (Former Employee), Wichita, KSOctober 5, 2013
Pros: lots of gratis! free product
Cons: working on weekends and holidays
Very nice atmosphenre, Normal day in retail. Abig focus on customer relationships.Hated working in a department store. Hated retail ours. LOved my upper origins managers and directors
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Great company to work for.
Key Holder (Former Employee), Manhattan Beach, CAJuly 13, 2013
Pros: the company is great
Cons: low pay raises
The company has a great work environment. The products are out of this world and you get gratis and a discount.
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will squeeze you like a lemon to get every sale
Manager (Former Employee), South DakotaJune 30, 2013
Pros: great fringe benefits, retirement growth account, 401k matching, $5 in tuition reimbursement towards any degree, plenty of sick days, holidays, and paid bereavement and jury duty
Cons: poor pay for lower level employees, no flexibility during holiday, management is often changing, department stores favored
While it was good, it was great. Stores produced, workers were pretty care free and still doing a good job, and the benefits, especially tuition reimbursement and retirement growth account, were pretty nice. When it was bad, it was torture. They fired a bunch of corporate people, down to district managers, brought in new people, and proceeded to squeeze – more... the pulp out of the workers. They reorganized and put people in positions that they didn't want, and it showed.

I had someone make inappropriate comments to me and I reported them and it became a I said they said case. Had OSHA violations and reported them and was ignored until a customer threatened to call the board.

they will often promote people due to sales, when those people have no business managing. Seeing them try to be in charge of others is painful.

Once you hit manager, difficult to promote to DM. There are freestanding stores and department stores, and they favor department store people. They often internally promote from other estee lauder brands just so they can bring in department store people, rather than promote retail store people.

the view of the performance is also often skewed. a store in BFE will get lauded for doing 200% to goal, when their goal was only $250k to start and there are no counters close to them or other outlets. Another store in a major area with a lot of competition will get rated as barely "acceptable" when they only make 5% over their goal, even though their goal might be 900k. – less
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productive
Freelance Sales Associate/ Massage Therapist (Former Employee), Palm Desert, CAJune 28, 2013
i would get to work and start stocking inventory, cleaning shelves and take inventory. i learned a lot about skincare and different products. i loved all of my co workers and managers. there was really nothing to complain about
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Great for excellent sellers
Keyed Manager (Former Employee), Plano, TXJune 26, 2013
Pros: free product constantly
Cons: micro managers in many stores
If you're an amazing sales person this is the job for you. You learn so much about makeup and skin care. Keeping up with all the customers that come in can be difficult especially since it's required to follow up every few days.
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Fast paced, exciting and creative job experience
Account Coordinator (Former Employee), Denver, COJune 17, 2013
Pros: benefits and perks, leadership opportunities, creative platform, trendy
Working with Estee Lauder offered an exciting platform to be creative with increasing sales and marketing efforts through team leadership and development.

The management team offered encouragement and guidance to ensure that every team member at every level could be as successful as possible.
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Creative and enjoyable place to work
Assistant Store Manager (Former Employee), Princeton, NJJune 13, 2013
Working at Origins was a very creative environment. We were hands on with the customers so in addition to selling them products, there were other hands on services we provided. We performed facials and other demonstrations of our products.
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I really enjoyed working for this company.
Key Holder (Former Employee), Troy, MIFebruary 11, 2013
Excellent products, great health insurance, and lots of fun perks.
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Fun place to work
Customer Relations (Current Employee), Charlottesville, VAJanuary 15, 2013
Origins is a very entertaining and fun place to work. Sometimes you can be over scheduled but they'll try to work with you.
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Concentrate on the task at hand. Everything else will work out.
Sales/Inventory Clerk (Former Employee), Houston, TXDecember 30, 2012
Pros: my availability was limited but managerment was understanding and willing to work with me.
Cons: co-workers bringing personal issues to work.
Arrive at work and immediately begin cleaning and preparing the store for business. Clean all product and instruments, remove trash and/or recycling. On certain days I'd prepare for shipping to arrive. Management would leave instructions for the week about goals, events or visual changes that needed to be made. I would complete all, if not most of my – more... instructions. My co-workers were all very helpful with keeping me up to date on product info. The hardest part of my job was remembering product info. I hardly dealt with customers and rarely used my knowledge of product. Most of my time was spent behind the scenes. The most enjoyable part of my job was taking on task and completing it before my shift was over. – less

About ORIGINS

The company's Estée and Bobbi are counted among some of the closest friends to women worldwide. Estée Lauder sells cosmetics, – Read more