Most employees in store are very friendly and supportive, but as a family business working around other family members can be a pain as you have to accommodate them wherever possible.
Some company practices are backwards and redundant as they try to act like a large company even with only a few loacations.
The product sold in the store is quality.
Employees are not treated very well by head office staff and raises are seldom. Managers in store however are very friendly and helpful.