Field Service Technician - Great Entry Level Job.
Field Service Technician (Former Employee) – Des Moines, IA – 27 November 2015
Install, maintain, and repair high speed mail sorting, opening, and scanning equipment. Maintained inventory, take service calls throughout day.
Co-workers became friends. Made the job very enjoyable.
The hardest part of the job is that since mail services are going away and people are paying on-line, job security is not there anymore. I was laid off because customer moved all operations out of state and consolidated. Technology did not really change, and product knowledge was pretty pointed. There is no advancement unless you may want to move to corporate offices in NJ. I have been an FST since day one till I was laid off 14 years later.
I loved my coworkers, operators, and the health benefits. My boss was great. Maintained the 3 Minute Manager rule and we saw him only once per month. Just when it came to review time he was very subjective. We had tech support and was very easy to get parts to fix machines. It was a tight ship. Training was awesome too.
Great benefits, co-workers.
Customer controls your work schedule, Customer driven, no advancement opportunities.